Senior Sales Manager - 21c Cincinnati Hotel

Job Responsibilities

• Generating top-line revenue to meet or exceed budget expectations within the applicable business markets
• Soliciting, prospecting, qualifying leads and identifying new corporate accounts and clients from cold calls, sales blitzes, and other sources
• Developing and maintaining an active and visible position in the local community
• Negotiating contracts and generating proposals to yield maximum revenue
• Maintaining accuracy and thoroughness of key account/key prospect database
• Preparing weekly, monthly, quarterly, and annual reports as required
• Participating in select sales activities both on and off property
• Coordinating and conducting periodic pricing reviews
• Maintaining open communication with Corporate Office
• Focusing on prospecting new accounts, which may be users of other regional, national and international destinations
• Entertaining existing and potential clients
• Participating in business review meetings
• Organizing and conducting pre-function meetings with clients and the operations team
• Assuring accurate execution of client events
• Maintaining room inventory and rate programs
• Following up on all leads
• Conducting site inspections with potential clients
• Attending and participating in property and industry sales meetings
• Attending and participating in CVB events, AAA events, bridal shows, trade shows, etc.
• Maintaining close relationships and developing a positive rapport with tourism accounts, business associations, and community leaders
• Monitoring competitive set to maintain proper positioning
• Establishing relationships with competitors to ensure referral opportunities

Job Qualifications

• 3-5 years of progressive hotel sales experience
• Knowledge of hospitality/hotel market trends, competition, and key customers of the hotel
• Strong sales skills, strong written and verbal communication, and customer service skills
• Highly motivated, self-directed, with strong initiative and desire for achievement
• Exceptional customer service skills required
• Excellent communication and presentations skills required
• Leadership, driving, and bottom line-oriented personality
• Proficiency in computer software including Microsoft Excel and Word
• Working knowledge of PMS systems