Senior Sales Development Manager

Key Responsibilities

• Lead, manage, and coach a team of Sales Development Managers, fostering a culture of accountability, performance excellence, and continuous improvement.
• Own performance against targets while maintaining high standards for lead quality, execution discipline, and customer experience.
• Drive consistent adherence to established sales development processes and operating rhythms.
• Promote a results-oriented culture with a strong focus on activity, execution intensity, and measurable outcomes.
• Oversee the use and optimization of SalesLoft and CRM platforms, ensuring data accuracy, system adoption, and delivery of monthly performance and KPI reporting.
• Partner closely with Sales and Marketing leadership to provide two-way feedback on campaign effectiveness, pipeline quality, and market signals.
• Deliver ongoing training, coaching, and development for SDRs, including performance management and individual development planning.
• Build and maintain clear career progression pathways for SDRs and Sales Development Managers, supporting internal mobility and leadership development.

Qualifications

• 5+ years’ experience leading high-performing Sales Development or Inside Sales teams, with a proven track record of results.
• Strong people leadership capability, with a clear emphasis on coaching, development, and motivation.
• Deep understanding of the full software sales cycle and modern prospecting techniques.
• Demonstrated success in consultative selling environment.
• Able to provide situational coaching and guide leads through qualification to opportunity.
• Experience using CRM platforms; Salesforce.com preferred.
• Bachelor’s degree or equivalent military experience required.