Senior Sales Associate - New Store

About the role

Serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge. Lead by example on the showroom floor—driving sales, ensuring customer satisfaction, and mentoring peers.

Responsibilities

• Drive sales and achieve goals in a retail environment
• Lead by example on the showroom floor
• Mentor peers and develop their skills
• Embody The Bob’s Way
• Deliver a consistent, personalized, and service-centric experience every step of the way
• Ensure customer satisfaction

Requirements

• Demonstrated ability to deliver exceptional customer service
• Proven ability to drive sales and achieve goals in a retail environment
• Strong team orientation and problem-solving mindset
• Must be at least 18 years old to be considered for employment
• Must be able to sit, walk, stand, bend, kneel, and lift up to 25 lbs. unassisted
• Must be able to move objects up to 50 lbs. with or without reasonable accommodation
• Regular movement throughout the store and continuous standing or sitting to perform job functions

Qualifications

• Minimum of 2 years of relevant retail experience
• Experience in customer service or sales roles
• Strong interpersonal and communication skills
• Familiarity with service warranties and financing tools

Skills

• Customer relationship building and needs-based selling
• Team collaboration and peer leadership
• Goal setting and self-motivation
• Sales performance and product presentation
• Conflict resolution and service recovery
• Communication, listening, and problem-solving
• Brand promotion and guest engagement
• Retail showroom readiness and floor execution

Benefits

National Medical, Dental, and Vision Insurance
Paid Time Off: Vacation, Sick Days, Holidays, Work Anniversary—and your Birthday!
401(k) Profit Sharing Plan with a generous company match
Employer-paid Life Insurance and optional add-ons
Pet Insurance and Financial Wellness Support
Tuition Reimbursement and Scholarships for team members and dependents
Career development through Bob’s Blueprint and Workday Learning
Employee Discount from Day 1 and Hays Perks merchant savings

Pay

Commensurate with experience

Schedule

Full-time, in-store position requiring availability on evenings, weekends, and holidays

Our Culture & Core Values

We believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do.

Diversity is a Core Value at Bob’s

We want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.