Senior Risk Control Consultant Field - Brookfield, WI

This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

Provide the Underwriter with account knowledge as it relates to hazards, controls, and management. Evaluate how a company identifies and manages their inherent risk factors. Differentiate the account from others in similar classes of business. In this role, the consultant will work with our largest, most complex, and all-lines accounts. This role reports to the Risk Control Field Director or Managing Risk Control Consultant and does not manage others.

Responsibilities

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all-lines risk assessment evaluations for multiple/diverse businesses with high complexity such as manufacturing, large warehouse operations, challenging property, products liability exposures, multi-location companies, and fleet exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness to provide Risk Control products and services.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate potential loss.
• Provide solutions to assist the customer in risk mitigation through the use of extensive resources.
• Stay current with technical subject matters, regulatory environment, and emerging issues.
• Serve as a subject matter expert in specialty area(s) (e.g., Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team with "Level of Expertise" consults.
• Create a valued customer experience through each assessment and service encounter.
• Maintain core Senior Risk Control Consultant responsibilities while taking on higher-level project work impacting the Risk Control organization or Travelers enterprise.
• Perform other duties as assigned.

Requirements

• Seven years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Qualifications

• Bachelor's or graduate degree in environmental health and safety, engineering, construction management, basic sciences, and related technical fields.
• Advanced level knowledge of the insurance industry and business acumen.
• Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
• Technical aptitude and detail-oriented.
• Superior communication skills—both written and verbal.
• Ability to quickly establish credibility and rapport with others.
• Experience working in a collaborative environment.
• Critical thinking and influencing skills to effectively drive business needs.
• Ability to negotiate change to achieve optimal outcomes.
• Ability to give and receive coaching and feedback.

Pay

The annual base salary range for this position is $104,000 - $171,700. Employees are also eligible for performance-based cash incentive awards as part of our comprehensive compensation and benefits program.