Senior Risk Control Consultant Field

About the Role

Provide the Underwriter with account knowledge as it relates to hazards, controls, and management. Evaluate how a company identifies and manages their inherent risk factors. Differentiate the account from others in similar classes of business. In this role, the consultant will work with our largest, most complex, and all-lines accounts. This job does not manage others.

Responsibilities

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling may entail long-distance, overnight travel, and/or multi-night trips depending on business needs.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all-lines risk assessment evaluations for multiple/diverse businesses with high complexity, such as manufacturing, large warehouse operations, challenging property, products liability exposures, multi-location companies, and fleet exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness to provide Risk Control products and services.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate potential loss.
• Provide solutions to assist the customer in risk mitigation through the use of extensive resources.
• Stay current with technical subject matters, regulatory environment, and emerging issues.
• Serve as a subject matter expert in specialty areas (e.g., Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team with 'Level of Expertise' consults.
• Create a valued customer experience through each assessment and service encounter.
• Maintain core Senior Risk Control Consultant responsibilities while taking on higher-level project work impacting the Risk Control organization or Travelers enterprise.
• Perform other duties as assigned.

Requirements

• Bachelor's or graduate degree in environmental health and safety, engineering, construction management, basic sciences, or related technical fields.
• Advanced level knowledge of the insurance industry and business acumen.
• Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
• Seven years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

Skills

• Technical aptitude and detail-oriented.
• Superior communication skills—both written and verbal.
• Ability to quickly establish credibility and rapport.
• Experience working in a collaborative environment.
• Critical thinking and influencing skills to drive business needs.
• Negotiating change to achieve optimal outcomes.
• Ability to give and receive coaching and feedback.

Benefits

• Health Insurance: Coverage for employees and eligible family members from the first day of employment.
• Retirement: Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay. Eligibility for the Paying it Forward Savings Program (Travelers contributes to your 401(k) when you make student loan payments) and a 100% company-funded Pension Plan.
• Paid Time Off: Minimum of 20 days annually, plus nine paid company holidays.
• Wellness Program: Tools, discounts, and resources for wellness goals and caregiving needs, including mental health support with free professional counseling.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards program to support charitable contributions.

Pay

Annual base salary range: $104,000 - $171,700. The actual salary will be determined by factors such as scope, complexity, location, skills, education, and experience. Employees are also eligible for performance-based cash incentive awards.