Senior Risk & Claims Consultant

Job Description

Provides specialized claim handling services centered exclusively on oversight and strategic guidance for contingent claims and matters filed in small claims courts. This role focuses on ensuring consistency, quality, and appropriate decision-making through effective governance, monitoring, and advisory support rather than direct claim handling.

Key Responsibilities

• Provide strategic guidance and oversight on all contingent claims and small claims court matters
• Maintain consistency and alignment with both claim handling best practices and established Greystar standards
• Review strategies and outcomes to ensure appropriate liability assessment and resolution
• Advisory on escalation of matters presenting increased exposure or complexity
• Ensure contingent exposures are properly recognized and proactively managed
• Provide input on settlement strategies and defense approaches specific to small claims
• Monitor filings to identify frequency trends and systemic drivers
• Deliver insights and recommendations to improve governance and consistency
• Serve as subject matter expert on small claims processes and contingent liabilities

Requirements

• 5+ years of experience in claims, risk management, or consulting
• Expertise in liability claims, contingent exposures, and small claims court matters
• Experience in claim oversight, auditing, or governance roles
• Strong understanding of claim handling standards and litigation/settlement strategies
• Knowledge of small claims court procedures
• Ability to assess claim files for accuracy and appropriateness
• Strong analytical and trend identification skills
• Excellent communication skills for delivering actionable guidance
• Ability to operate strategically while maintaining attention to detail

Hybrid Schedule

Incumbents for this role must work a hybrid schedule (3 - 4 days in office) in one of our Regional Offices. Highly preferred for incumbent to sit in Charleston, Charlotte, Atlanta or Dallas.

Salary Range

The salary range for this position is $78,000 - $98,000 USD. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Generous Paid Time off
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

Important Notice

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

Anticipated Closing Date

This date may be subject to change due to evolving business needs.