Senior Right of Way Acquisition Agent

Essential Tasks And Responsibilities

• Aid management with client contract negotiations.
• Review and comprehend contract/work order and terms for both client and agents.
• Collaborate with supervisor in creating project scope, budget, deliverables, and milestones to meet client needs.
• Refine company standard operating procedures (SOP) in line with client specifics and stay updated on company SOPs, implementing project-specific SOPs.
• Serve as the company's on-site representative for internal functions and attend client meetings, functions, etc.
• Assist in scheduling and completing onsite audits.
• Ensure accuracy of client reports and GIS reporting tools.
• Attend initial project kick-off meetings and subsequent project conference calls.
• Communicate potential cost overruns and scope changes with the client in a timely manner.
• Coordinate with accounting to verify client invoices and follow up with clients.
• Approve project-related expenses.
• Manage direct reports and field personnel, handle office-related issues, etc.
• Hold regular management meetings for improved communication and training.
• Communicate client scope changes with direct reports.
• Align delivery and services with shared services.
• Generate and submit change order documentation to support scope changes when necessary.
• Maintain staffing levels with the client.
• Provide project reporting to the client according to the client's schedule or as directed by the supervisor.
• Assist the supervisor by providing guidance on staffing.
• Afford disciplinary warnings and terminations in compliance with company policy and notify HR prior to any disciplinary action.
• Ensure physical presence to address any employee issues.
• Provide coaching and training to assist direct reports in improving their performance.
• Aid the supervisor in developing plans and ideas for employee engagement.
• Conduct performance reviews of direct reports and communicate with the supervisor.
• Train direct reports and other key field personnel on new company processes.
• Complete skillset matrices for direct reports and communicate with the supervisor.
• Aid the sales and marketing department with project cost estimates.
• Communicate potential leads through the company-approved Customer Relationship Management (CRM).
• Coordinate with marketing in identifying potential events and organizations for support.
• Aid in the preparation of Requests for Proposal (RFP) and formal estimates.
• Attend and volunteer at local association events.
• Attend other industry-related seminars or events deemed necessary by the supervisor.
• Perform other duties as assigned.

Job Requirement

• A bachelor’s degree is preferred.
• Must have a CPL or RPL certification for Upstream PMP.
• Effective communication skills and attention to detail are essential.
• Ability to operate Microsoft Office software and email.
• Two to four years of supervisory experience.
• At least six years of relevant experience in the industry.
• Good understanding of legal aspects of project documents, area property values, general environmental issues, and permitting requirements.
• Ability to work independently and collaboratively as a team player.
• Pay close attention to details, demonstrate good planning, organization, and time management skills.
• Ability to work in a team environment and readily assume additional or new responsibilities.
• Ability to maintain regular attendance as per work schedule agreed with the manager (may require working an adjusted work schedule based on project assigned and overtime if needed).
• Comply with applicable laws and regulations and company policies and procedures.

Work Environment and Physical Demands

• Spend 100% of time in an office environment.
• Regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally required to stand, walk, stoop, kneel, or crouch.
• Occasionally required to lift and/or move up to 25 pounds.
• Specific vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.