Senior Right of Way Acquisition Agent

Essential Tasks And Responsibilities

• Aid management with client contract negotiations.
• Review and comprehend contract/work order and terms for both client and agents.
• Collaborate with supervisor in establishing project scope, budget, deliverables, and milestones, and fulfill client needs.
• Refine company standard operating procedures (SOP) in accordance with client specifics and stay updated on company SOPs, implementing project-specific SOPs.
• Serve as the company's on-site representative for internal functions and attend client meetings, functions, etc.
• Support onsite audits and ensure accuracy of client reports and GIS reporting tools.
• Attend initial project kick-off meetings and subsequent project conference calls.
• Communicate potential cost overruns and scope changes with the client in a timely manner.
• Coordinate with accounting to verify client invoices and follow up with clients.
• Approve project-related expenses.
• Manage direct reports and field personnel, handle office-related issues, etc.
• Hold regular management meetings for improved communication and training.
• Communicate client scope changes with direct reports.
• Align delivery and services with shared services and generate and submit change order documentation for scope changes when necessary.
• Maintain staffing levels with the client.
• Provide project reporting to the client according to the client's schedule or as directed by the supervisor.
• Assist the supervisor by providing guidance on staffing.
• Afford guidance on disciplinary warnings and terminations in compliance with company policy and notify HR prior to any disciplinary action.
• Ensure physical presence to address any employee issues.
• Coach and train direct reports to improve their performance.
• Develop plans and ideas for employee engagement.
• Conduct performance reviews of direct reports and communicate with the supervisor.
• Train direct reports and other key field personnel on new company processes.
• Complete skillset matrices for direct reports and communicate with the supervisor.
• Support sales and marketing departments with project cost estimates.
• Communicate potential leads through the company-approved Customer Relationship Management tool (CRM).
• Coordinate with marketing in identifying potential events and organizations for support.
• Assist in preparing Requests for Proposal (RFP) and formal estimates.
• Attend and volunteer at local association events.
• Attend other industry-related seminars or events deemed necessary by the supervisor.
• Perform other duties as assigned.

Job Requirement

• A bachelor’s degree is preferred.
• Must hold a CPL or RPL certification for Upstream PMP.
• Effective communication skills and attention to detail are essential.
• Proficiency in Microsoft Office software and email is required.
• Two to four years of supervisory experience are required.
• At least six years of relevant industry experience are required.
• A good understanding of legal aspects of project documents, area property values, general environmental issues, and permitting requirements of jurisdictional agencies in the project area is required.
• The ability to work independently and collaboratively as a team player is required.
• Paying close attention to details, presenting good planning, organization, and time management skills, and maintaining regular attendance as per work schedule agreed with the manager (may require working an adjusted work schedule based on project assigned and work overtime if warranted) are required.
• The ability to comply with applicable laws and regulations and company policies and procedures is required.

Work Environment and Physical Demands

• Spend 100% of time in an office environment.
• Regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally required to stand, walk, stoop, kneel, or crouch.
• Occasionally required to lift and/or move up to 25 pounds.
• Specific vision abilities include close vision, distance vision, color vision, and the ability to adjust focus.