Senior Revenue Operations Strategist
About
Join Kuno Creative, a leading employee-owned branding, marketing, and sales agency and a Diamond HubSpot partner. We specialize in guiding companies we believe in toward growth and success through innovative digital solutions. We help companies build predictable pipelines that show clear ROI and forecastable revenue. Our employee-focused mission fosters collaboration, innovation, and measurable client success.
Summary
The Senior Revenue Operations Strategist is an experienced individual-contributor role responsible for independently leading Kuno's most complex, enterprise-scale HubSpot engagements, from platform strategy and hands-on implementation through ongoing optimization, while managing a dedicated book of client accounts. This role adds critical technical and strategic depth, working alongside RevOps Leadership as Kuno scales its portfolio of HubSpot Enterprise clients.
Key Responsibilities
Enterprise Account Ownership & Delivery: Lead discovery, implementation planning, and technical delivery for Kuno's HubSpot Enterprise engagements, including integrations with third-party systems (e.g., NetSuite, SAP, Dialpad, CallRail). Serve as the senior escalation point, own delivery end-to-end, and quality-check deliverables for these accounts
Strategic & GTM Advisory: Act as a senior strategic advisor to clients' marketing, sales, and customer success leadership, tailoring RevOps strategy, workflows, and buyer journeys to each client's B2B business model and platform roadmap
AI & Advanced Analytics: Design AI-powered workflows, agents, and automations within HubSpot (e.g., Breeze Intelligence), and leverage custom reporting to deliver predictive modeling, forecasting, and advanced insights for clients
Process, Playbook & Documentation: Develop repeatable frameworks, SOPs, and playbooks, and produce clear, thorough documentation for all client configurations, integrations, and processes, reducing dependency on any single person and building organizational capacity to scale
Occasional Responsibilities: Pre-Sales & Scoping Support, Mentorship & Team Enablement, Continuous Learning
Qualifications
6+ years of experience in Revenue Operations, Marketing/Sales Operations, or a related discipline, including experience managing enterprise-scale accounts
Deep, hands-on expertise across the HubSpot ecosystem (Marketing Hub, Sales Hub, Service Hub, Operations Hub) at the Enterprise tier, with current HubSpot certifications
Experience with call/dialer applications (e.g., Dialpad, CallRail, Aircall) and ERP system integrations (e.g., NetSuite, SAP, Microsoft Dynamics), including ongoing administration and optimization
Solid understanding of system architecture principles, with the ability to execute integrations and configurations across platforms (e.g., Salesforce, ERPs, call/dialer tools, custom applications)
Demonstrated experience mentoring team members and elevating technical capability across a team, without formal people-management responsibility
Strong analytical skills, with experience turning complex data into actionable insight for enterprise stakeholders
Outstanding communication skills and executive presence, with experience engaging senior client stakeholders
Bachelor's degree in Marketing, Business, Information Systems, or a related field, or equivalent work experience
Skills & Competencies
Deep subject-matter expertise in RevOps strategy, systems implementation, and HubSpot Enterprise capabilities
Ability to operate as a strategic advisor while remaining hands-on with technical delivery, managing an independent book of client accounts
Strong documentation skills; able to translate complex technical configurations, integrations, and processes into clear, client-facing materials
Comfortable navigating ambiguity and driving clarity on high-complexity engagements
Familiarity with tools such as Salesforce, call/dialer platforms (e.g., Dialpad, CallRail), ERP systems, Basecamp, Zoom, Slack, and Google Workspace
Hands-on experience building AI-powered workflows and applications in RevOps (predictive lead scoring, churn prediction, forecasting, HubSpot Breeze Intelligence)
Training
Kuno uses HubSpot for most clients, and this role is built for someone who already brings hands-on HubSpot experience and current certifications. To support continued growth, you'll have ongoing access to HubSpot Academy courses and emerging platform training, including new feature releases, AI tools, and advanced certifications, to keep your expertise sharp and aligned with the latest capabilities. Existing certifications should be renewed periodically as the platform evolves.
Work Environment
Remote-first work environment that fosters collaboration, creativity, and work-life balance, enabling our team members to thrive from anywhere. With the support of modern tools and a strong virtual community, we ensure all employees have the resources they need to succeed while staying connected and engaged.
Physical Requirements
- Ability to sit for extended periods during the workday
- Ability to travel to off-site locations for events, meetings, or client engagements, with the ability to bend, kneel, lift, and reach up to 20lbs, with or without accommodation
- Ability to use standard office equipment, including a computer, keyboard, mouse, and phone
- Ability to read printed and digital materials, including reports, emails, and training materials
- Ability to hear and respond effectively during in-person or virtual meetings and phone conversations
Benefits
- 100% remote, flexible work environment
- Employee-owned company with annual profit-sharing
- Generous benefits: healthcare, 401(k) with match, paid maternity and parental leave
- Unlimited PTO
Job Specifications
Department: Revenue Operations
Reports to: Revenue Operations Delivery Manager
Location: Remote
This is a 100% remote position and is open to anyone authorized to work in the United States without sponsorship who is residing in the United States
Travel: 10-15%
Job Type: Full-time
Status: Exempt
Direct Reports: No