Senior Revenue Operations Program Manager

About the role

Granicus is hiring a Sr RevOps Program Manager to serve as the end-to-end operational owner of key growth initiatives, including GXA (AI solution) and GXG/GXC Workshops through village selling. This role ensures board-funded investments translate into measurable pipeline growth, ASP expansion, win-rate improvement, and bookings. This is a high-impact individual contributor role reporting directly to the VP of Revenue Operations, operating across the full RevOps scope and partnering closely with Sales, Marketing, Product, and Pre-Sales leaders.

Responsibilities

• Own end-to-end GTM operations across the full funnel (Marketing → BDR → AE → Pre-Sales) for village selling with a focus on GXA (AI Solution) GTM & Experience Center Workshops
• Drive pipeline growth, ASP expansion, and win-rate improvement through funnel diagnostics and execution improvements focused on GXA & pre-sales workshops
• Design and enforce rules of engagement around village selling (qualification criteria, village engagement, workshop triggers, handoffs)
• Work closely with GM/VP cross-functional leaders on operations & insights for pre-sales GTM
• Identify and solve for areas of improvement and gaps in processes around GXA & Experience Center related operations
• Build and manage KPI frameworks and executive scorecards (pipeline, meetings, workshops, bookings, ASP, win rate)
• Lead operating cadence (ELT scorecards, pipeline reviews, cross-functional forums)
• Align cross-functional teams (Sales, Marketing, Product, CX) around a shared operating model and targets
• Partner with RevOps pillars (Core Ops, Analytics, Enablement, RevTech) to drive execution

Requirements

5–8 years of experience, ideally in RevOps, Sales Ops, GTM strategy, or related roles

Strong analytical mindset with experience working with funnel and pipeline metrics

Ability to translate strategy into process and execution

Experience working cross-functionally across sales, marketing, and product teams

Strong stakeholder influence and communication skills

Skills

Reporting experience with GTM tech stack such as SFDC, Gong, SalesLoft

Pay

USD $110,000.00 - USD $136,000.00 /Yr.

About Us

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security And Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.

A few culture highlights include – Employee Resource Groups to encourage diverse voices, Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs, Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employee population.

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world.

See more of our impact here.

The Benefits

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one.

• Flexibility & Balance
• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Health & Wellness
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Growth & Recognition
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Equal Opportunity Employer

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.