Senior Revenue Operations Analyst

Role Overview

PermitFlow is seeking a Senior Revenue Operations Analyst to help build and maintain the systems, automations, and workflows our go-to-market teams depend on. Reporting to the Revenue Operations Manager, you'll partner closely with Sales, CS, and Ops to execute on Salesforce infrastructure, ship AI-powered workflows, and keep the GTM engine running as the company scales. This is a hands-on IC role with significant visibility; the tools and systems you build will be used by leadership and drive real decisions within your first months on the job.

What You'll Do

• Build and maintain Salesforce automations, screenflows, Lightning Web Components, custom objects, and Apex-based logic; help keep the CRM accurate and trustworthy as the source of truth for revenue data
• Build and maintain production-grade automations in n8n and similar tools, supporting the full lifecycle from scoping through monitoring and iteration
• Deploy AI into live workflows and systems, not as a personal productivity aid, but as infrastructure that improves efficiency across the GTM org
• Support lead and opportunity routing logic from inbound assignment through stage progression and handoff to CS, with the Revenue Operations Manager owning end-to-end design
• Support deal desk operations including pricing approvals, contract generation, and non-standard deal routing
• Build dashboards, reports, and analytics that give leadership clear visibility into pipeline health, rep productivity, and revenue forecasting; surface insights, not just metrics
• Serve as a frontline operational resource for GTM teams debugging workflows, triaging requests via Slack, and maintaining process documentation and runbooks in Notion
• Partner with the Revenue Operations Manager and GTM leadership to identify pain points, scope solutions, and deliver them on a fast build cycle

What We're Looking For

• 3+ years of experience at a tech company; ideally 1+ year as a Salesforce admin
• Hands-on Salesforce experience with Flows, Lightning Web Components, and/or Apex; comfort reading, writing, and debugging code
• Demonstrated AI fluency: you've built actual systems and workflows on top of AI, not just used AI tools for personal productivity; ideally you bring specific examples
• Exposure to automation tooling (n8n or similar) and the GTM stack (Outreach, Gong, Sales Navigator, marketing automation platforms)
• SaaS background, ideally at a startup or growth-stage company; comfort operating without a defined playbook
• Strong analytical ability, comfortable with data modeling, reporting, and translating metrics into actionable recommendations
• Ownership mindset: you take problems from identification through deployment and ongoing iteration, not just to "in progress"
• Bias toward shipping a working v1 fast and iterating; you don't wait for a perfect spec to start building

What We Offer

• Competitive salary and meaningful equity in a high-growth company
• 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
• 401(k) savings plan
• Unlimited PTO and paid family leave
• Home office & equipment stipend
• Daily in-office lunch and dinner provided
• Commuter benefits (pre-tax transit and parking)

Company Culture

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.