Senior Revenue Operations Analyst

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads), and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

About the Team

You'll be part of the AMER Revenue Operations team led by the Director of Revenue Operations, managing a team of 8 people covering AMER, APAC, and EMEA. Together, you'll drive Mirakl's growth by aligning go-to-market strategies with data-driven operational excellence across sales, marketing, finance, and customer success.

Responsibilities

• Partner with sales and marketing leadership to support the U.S. Go-To-Market (GTM) strategy and align initiatives across departments.
• Support Account Executives with complex pricing modeling and configurations, ensuring accurate proposals and profitability.
• Identify and build lightweight, scalable automations across CRM, sales, marketing, and productivity tools to reduce manual work, improve data quality, and streamline GTM processes — leveraging AI models and automation tools.
• Drive best practices in data quality within systems and continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases.
• Develop and advance sophisticated quantitative analyses, translating internal and external data into actionable insights for leadership.

Requirements

• 5+ years of experience in a Business Analyst or Revenue Operations role, preferably in a software or high-growth e-commerce company.
• Proven track record of translating complex data into strategic insights that drive business decisions.
• Demonstrated ability to recognize, analyze, and solve problems in a timely and organized manner using industry best practices.
• Experience building or improving GTM processes across cross-functional teams.

Skills

• Strong analytical and quantitative skills.
• Proficiency in CRM and sales automation tools (e.g., Salesforce), as well as Google Suite.
• Familiarity with AI models and automation tools to drive operational efficiency.
• Excellent written and oral communication skills across all levels of an organization.
• Detail-oriented and deadline-driven, with a commitment to delivering high-quality results.

Tools

• Salesforce
• Excel
• Google Suite

Pay

Reasonably estimated annual On-Target Earnings (OTE) range for this role: $120,000—$152,000 USD. OTE reflects total target compensation, including base salary and variable compensation (e.g., commission or bonus). Starting compensation within this range will be based on relevant skills, experience, and education, with future adjustments informed by role scope, performance, and internal pay equity.

Benefits

• Health and dental benefits.
• 401(k) match plan.
• Commuter benefits.
• Paid time off (PTO).