Senior Revenue Operations Analyst
C.H. Robinson · Eden Prairie, MN · 2 wk ago
Management$85k–$191k/yrFull-time
Primary Location
Primary Location: Eden Prairie, MN United States of America
Secondary Locations: Atlanta, GA United States of America; Conshohocken, PA United States of America; Plano, TX United States of America; Chicago, IL United States of America; Phoenix, AZ United States of America; Grandview Heights, OH United States of America
Duties and Responsibilities
- Build and maintain reporting, dashboards, and leadership views that make pipeline health, forecast accuracy, and sales performance clear and actionable
- Translate data into clear business narratives that show where execution is breaking down, what needs to change, and where leaders should focus
- Standardize reporting definitions, metrics, and performance views so leaders measure and manage the business consistently
- Identify trends, risks, and opportunities early and bring forward recommendations that influence leadership decisions
- Analyze pipeline progression, deal quality, stage confidence, and forecast assumptions to identify risks, bottlenecks, stalled deals, and missed opportunities
- Define and reinforce standards for pipeline health, opportunity quality, deal progression, forecast submissions, and leadership review practices
- Partner with sales leaders to improve pipeline inspection, prioritization, execution against top opportunities, and forecast accountability
- Identify where sales behaviors or operating practices are limiting performance and recommend targeted changes that improve revenue outcomes
- Define and reinforce expectations for CRM data quality, ownership, and process adherence to ensure reliable pipeline visibility and forecasting
- Align systems, workflows, and reporting to defined sales processes so teams can execute with greater consistency and accountability
- Identify process gaps, unclear ownership, and points of friction that slow pipeline progression or reduce sales effectiveness
- Support testing, implementation, and adoption of process and tool improvements, ensuring changes translate into stronger execution
- Partner with Sales Leadership, Marketing, Pricing, Sales Enablement, and Operations to align priorities, remove barriers, and improve revenue execution
- Create visibility to execution gaps, call out inconsistencies, and track follow-through on agreed actions with leadership
- Act as a connector across teams to keep priorities, expectations, decisions, and actions aligned
Qualifications
- High School diploma or GED
- Minimum 7 years of experience in revenue operations, sales operations, business analytics, CRM operations, or related commercial roles with increasing scope and responsibility
- Ability to travel up to 10%
- Bachelor’s degree from an accredited college or university in business, analytics, finance, economics, operations, marketing, or a related field (preferred)
- Ability to translate data into clear recommendations and drive action with senior leaders
- Experience influencing pipeline management, forecasting, and sales execution
- Strong understanding of CRM, sales processes, and pipeline management in B2B environments
- Experience using CRM platforms and data visualization tools (e.g., Dynamics, Salesforce, Power BI) (preferred)
- Ability to identify process gaps and drive solutions and adoption across teams
- Experience leading cross-functional initiatives across Sales, Marketing, Finance, and Operations
- Experience partnering with VP, Director, or GM-level leaders and influencing without authority
- Experience building sales operating rhythms (pipeline reviews, forecasting, scorecards) (preferred)
- Experience in complex commercial environments (logistics, SaaS, supply chain, etc.)
- Commitment to a diverse and inclusive work environment
Compensation Range
Compensation Range: $84,800.00 - $191,000.00
Benefits
- Three medical plans which include prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities