Senior Retail Product Manager
Ascend Federal Credit Union · Murfreesboro, TN · 1 mo ago
MarketingFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes description of company, then "What We Offer", "What You Will Do Everyday", "What You Will Do", "Qualifications". Also there is "What We Offer" includes benefits description but not specific benefits list. The instruction: include a section ONLY when posting has real, specific content for it — never emit heading followed by filler/placeholder text. So we need to decide which sections have real content.
We have:
- About the role: The description of the role appears in "What You Will Do Everyday" and "What You Will Do". Could combine into a section "About the role" maybe. But we need to use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections: About the role, Responsibilities, Qualifications, Benefits? Benefits: The "What We Offer" includes: "Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture." Also mentions awards. Not specific benefits list. No concrete benefits like health insurance, 401k, etc. So we should not create Benefits section because no specific content. Similarly Pay and Schedule not present.
Responsibilities: We have bullet-like list under "What You Will Do" (the HOW YOU WILL MAKE AN IMPACT) which is a list of duties. So we can create Responsibilities section with
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create sections: About the role, Responsibilities, Qualifications, Benefits? Benefits: The "What We Offer" includes: "Being employed by Ascend is vastly different than just holding a job. The credit union prides itself on providing employees rewarding career opportunities, competitive benefits and a unique work culture." Also mentions awards. Not specific benefits list. No concrete benefits like health insurance, 401k, etc. So we should not create Benefits section because no specific content. Similarly Pay and Schedule not present.
Responsibilities: We have bullet-like list under "What You Will Do" (the HOW YOU WILL MAKE AN IMPACT) which is a list of duties. So we can create Responsibilities section with - .
Qualifications: The "Qualifications" section includes required education, experience, skills. So we can create Qualifications section with
- .
Skills: Could be separate but qualifications already includes skills. The instruction says prefer a few substantive sections over many thin ones. So we could combine skills into Qualifications or maybe have Skills separate if there is explicit skill list. The qualifications includes many skill items. Could create Skills section separate but might be thin. Better to have Qualifications covering education, experience, skills.
About the role: Could be a short paragraph summarizing role. We have description in "What You Will Do Everyday" paragraph. So we can put that as About the role.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO, social media links, etc. Also remove "CONNECT WITH US" etc. Also remove "Thank you for your interest..." etc? That's part of What We Offer? Actually "What We Offer Thank you for your interest..." is introductory. We can keep the substantive part: "Being employed by Ascend is vastly different..." etc. But we decided not to create Benefits section because it's not specific. However we could still include a short paragraph under About the role? No, that's about company offering. Could we create a section "What We Offer" as a heading? Not in allowed headings list; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could map "What We Offer" to Benefits if there were specific benefits. Since not specific, we should omit.
Thus final HTML:
About the role
... paragraph from What You Will Do Everyday ...
Responsibilities
- Lead the strategy, discovery, development, implementation, and optimization of complex retail, business, and wealth management products throughout the product lifecycle.
... etc each bullet from HOW YOU WILL MAKE AN IMPACT list.
etc.
Also include "Regular and reliable attendance is required." etc? Those are also duties; could be included in responsibilities.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all bullet points from the HOW YOU WILL MAKE AN IMPACT list, plus maybe the earlier paragraph "The Senior Retail Product Manager advances Ascend's retail..." etc. That could be part of About the role.
Also include "What You Will Do Everyday" paragraph: "The Senior Retail Product Manager advances Ascend's retail, business, and wealth management product strategy through complex product discovery, development, launch, and optimization. This senior individual contributor combines product management expertise, project management knowledge, advanced analytics, and technical fluency to translate member, market, operational, and financial information into scalable solutions and measurable business outcomes. The role leads high-impact cross-functional initiatives and provides technical guidance to colleagues without direct supervisory responsibility."
That is substantive; we can put in About the role.
Now responsibilities list: Let's extract each bullet from "HOW YOU WILL MAKE AN IMPACT". They are sentences starting with verbs. We'll list each as - .
List:
- Lead the strategy, discovery, development, implementation, and optimization of complex retail, business, and wealth management products throughout the product lifecycle.
- Develop product strategies, roadmaps, business cases, requirements, and recommendations that align with organizational goals, member needs, risk considerations, and market opportunities.
- Analyze product and financial performance to identify key drivers, root causes, risks, and opportunities, and recommend actions that improve member value and business outcomes.
- Use SQL, Power BI, Excel, statistical methods, and approved analytical tools to extract and validate data, analyze product performance, and develop scalable dashboards, reports, data models, and decision-support tools; document business logic, definitions, assumptions, and limitations.
- Translate business needs into clear functional, data, integration, and reporting requirements; partner with Technology and data teams to evaluate feasibility, data quality, system dependencies, controls, and implementation options.
- Partner with Operations, Risk, Compliance, Finance, Marketing, Technology, Digital, Member Experience, and other stakeholders to support product launches, enhancements, testing, change readiness, and post-launch optimization.
- Lead structured testing and validation activities, including test planning, acceptance criteria, data validation, defect triage, and measurement of post-implementation outcomes.
- Evaluate market trends, competitive positioning, pricing, member research, digital experiences, emerging technologies, and industry best practices to identify opportunities and inform product and portfolio decisions.
- Create executive-ready analyses and presentations that explain complex product, data, digital, and technology topics in clear business terms and support evidence-based decisions.
- Manage relationships with vendors and third-party partners that support product delivery, data, analytics, and member experience; evaluate service levels, product capabilities, performance, risk, and value.
- Lead complex cross-functional initiatives using sound project management practices, including establishing scope, objectives, roles, milestones, timelines, deliverables, dependencies, risks, issues, communication plans, and change controls; monitor progress and promote stakeholder accountability through implementation.
- Mentor and coach team members, review analytical approaches and work products, and share technical and product management expertise without direct supervisory authority.
- Establish reusable product management and analytical standards, templates, documentation, and quality controls that improve consistency and decision-making.
- Regular and reliable attendance is required.
- Possession of a valid, unrestricted driver’s license.
- Read all internal publications, including HUB and Possibilities.
- Perform other duties as required or assigned.
Now Qualifications section: Extract from "WHAT YOU WILL NEED TO SUCCEED". It includes bullet-like sentences but not formatted as list. We need to convert to
- . Let's parse:
- Bachelor's Degree in Business, Finance, Marketing, Product Management, Analytics, Management Information Systems, Data Science, or related field required or Master's Degree in Business, Finance, Analytics, Data Science, Information Systems, or related field preferred
- 8-10 years experience in product management, product strategy, project management, analytics/reporting, business intelligence, digital product delivery, research/testing, or related disciplines, including responsibility for planning and leading complex cross-functional initiatives required
- 3-5 years Hands-on experience utilizing SQL and business intelligence or analytical tools to evaluate product performance, solve complex business problems, and influence strategic decisions for regulated banking, credit union, digital payment, or wealth management products. required
- Ability to develop product strategies, roadmaps, portfolio priorities, and business cases aligned with organizational goals, market conditions, and member needs.
- Skill in driving the full product lifecycle from discovery to launch, applying project management tools to establish scope, milestones, timelines, and risk mitigation paths.
- Knowledge of APIs, data flows, system configurations, and technical dependencies to partner effectively with engineering teams and vendors.
- Proficiency in writing intermediate SQL (joins, CTEs, window functions) and building maintainable Power BI dashboards to perform statistical, trend, and cohort analysis.
- Knowledge of data privacy, security, and regulatory compliance frameworks to ensure the responsible and secure handling of organizational and member data.
- Demonstrated ability to evaluate portfolio performance, profitability, pricing models, cost-to-serve, and adoption metrics to identify strategic business opportunities.
- Strong analytical abilities with experience translating complex financial, technical, and analytical insights into clear executive recommendations, while aligning and coaching cross-functional teams without direct authority.
- Excellent written and communication skills required in order to communicate with outside contacts, vendors, and employees.
- Must possess high degree of poise and tact to represent the credit union positively in external contacts, vendors, and employees.
We should keep each as
- . Also note the "required" or "preferred" wording; we keep as is.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now output HTML fragment only.
Let's craft:
About the role
The Senior Retail Product Manager advances Ascend's retail, business, and wealth management product strategy through complex product discovery, development, launch, and optimization. This senior individual contributor combines product management expertise, project management knowledge, advanced analytics, and technical fluency to translate member, market, operational, and financial information into scalable solutions and measurable business outcomes. The role leads high-impact cross-functional initiatives and provides technical guidance to colleagues without direct supervisory responsibility.
Responsibilities
- Lead the strategy, discovery, development, implementation, and optimization of complex retail, business, and wealth management products throughout the product lifecycle.
- Develop product strategies, roadmaps, business cases, requirements, and recommendations that align with organizational goals, member needs, risk considerations, and market opportunities.
- Analyze product and financial performance to identify key drivers, root causes, risks, and opportunities, and recommend actions that improve member value and business outcomes.
- Use SQL, Power BI, Excel, statistical methods, and approved analytical tools to extract and validate data, analyze product performance, and develop scalable dashboards, reports, data models, and decision-support tools; document business logic, definitions, assumptions, and limitations.
- Translate business needs into clear functional, data, integration, and reporting requirements; partner with Technology and data teams to evaluate feasibility, data quality, system dependencies, controls, and implementation options.
- Partner with Operations, Risk, Compliance, Finance, Marketing, Technology, Digital, Member Experience, and other stakeholders to support product launches, enhancements, testing, change readiness, and post-launch optimization.
- Lead structured testing and validation activities, including test planning, acceptance criteria, data validation, defect triage, and measurement of post-implementation outcomes.
- Evaluate market trends, competitive positioning, pricing, member research, digital experiences, emerging technologies, and industry best practices to identify opportunities and inform product and portfolio decisions.
- Create executive-ready analyses and presentations that explain complex product, data, digital, and technology topics in clear business terms and support evidence-based decisions.
- Manage relationships with vendors and third-party partners that support product delivery, data, analytics, and member experience; evaluate service levels, product capabilities, performance, risk, and value.
- Lead complex cross-functional initiatives using sound project management practices, including establishing scope, objectives, roles, milestones, timelines, deliverables, dependencies, risks, issues, communication plans, and change controls; monitor progress and promote stakeholder accountability through implementation.
- Mentor and coach team members, review analytical approaches and work products, and share technical and product management expertise without direct supervisory authority.
- Establish
- .
Skills: Could be separate but qualifications already includes skills. The instruction says prefer a few substantive sections over many thin ones. So we could combine skills into Qualifications or maybe have Skills separate if there is explicit skill list. The qualifications includes many skill items. Could create Skills section separate but might be thin. Better to have Qualifications covering education, experience, skills.
About the role: Could be a short paragraph summarizing role. We have description in "What You Will Do Everyday" paragraph. So we can put that as About the role.
We must not repeat job title as heading. No Job ID.
We must remove boilerplate: EEO, social media links, etc. Also remove "CONNECT WITH US" etc. Also remove "Thank you for your interest..." etc? That's part of What We Offer? Actually "What We Offer Thank you for your interest..." is introductory. We can keep the substantive part: "Being employed by Ascend is vastly different..." etc. But we decided not to create Benefits section because it's not specific. However we could still include a short paragraph under About the role? No, that's about company offering. Could we create a section "What We Offer" as a heading? Not in allowed headings list; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could map "What We Offer" to Benefits if there were specific benefits. Since not specific, we should omit.
Thus final HTML:
About the role
... paragraph from What You Will Do Everyday ...
Responsibilities
- Lead the strategy, discovery, development, implementation, and optimization of complex retail, business, and wealth management products throughout the product lifecycle. ... etc each bullet from HOW YOU WILL MAKE AN IMPACT list.
etc.
Also include "Regular and reliable attendance is required." etc? Those are also duties; could be included in responsibilities.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all bullet points from the HOW YOU WILL MAKE AN IMPACT list, plus maybe the earlier paragraph "The Senior Retail Product Manager advances Ascend's retail..." etc. That could be part of About the role.
Also include "What You Will Do Everyday" paragraph: "The Senior Retail Product Manager advances Ascend's retail, business, and wealth management product strategy through complex product discovery, development, launch, and optimization. This senior individual contributor combines product management expertise, project management knowledge, advanced analytics, and technical fluency to translate member, market, operational, and financial information into scalable solutions and measurable business outcomes. The role leads high-impact cross-functional initiatives and provides technical guidance to colleagues without direct supervisory responsibility."
That is substantive; we can put in About the role.
Now responsibilities list: Let's extract each bullet from "HOW YOU WILL MAKE AN IMPACT". They are sentences starting with verbs. We'll list each as - .
List:
- Lead the strategy, discovery, development, implementation, and optimization of complex retail, business, and wealth management products throughout the product lifecycle.
- Develop product strategies, roadmaps, business cases, requirements, and recommendations that align with organizational goals, member needs, risk considerations, and market opportunities.
- Analyze product and financial performance to identify key drivers, root causes, risks, and opportunities, and recommend actions that improve member value and business outcomes.
- Use SQL, Power BI, Excel, statistical methods, and approved analytical tools to extract and validate data, analyze product performance, and develop scalable dashboards, reports, data models, and decision-support tools; document business logic, definitions, assumptions, and limitations.
- Translate business needs into clear functional, data, integration, and reporting requirements; partner with Technology and data teams to evaluate feasibility, data quality, system dependencies, controls, and implementation options.
- Partner with Operations, Risk, Compliance, Finance, Marketing, Technology, Digital, Member Experience, and other stakeholders to support product launches, enhancements, testing, change readiness, and post-launch optimization.
- Lead structured testing and validation activities, including test planning, acceptance criteria, data validation, defect triage, and measurement of post-implementation outcomes.
- Evaluate market trends, competitive positioning, pricing, member research, digital experiences, emerging technologies, and industry best practices to identify opportunities and inform product and portfolio decisions.
- Create executive-ready analyses and presentations that explain complex product, data, digital, and technology topics in clear business terms and support evidence-based decisions.
- Manage relationships with vendors and third-party partners that support product delivery, data, analytics, and member experience; evaluate service levels, product capabilities, performance, risk, and value.
- Lead complex cross-functional initiatives using sound project management practices, including establishing scope, objectives, roles, milestones, timelines, deliverables, dependencies, risks, issues, communication plans, and change controls; monitor progress and promote stakeholder accountability through implementation.
- Mentor and coach team members, review analytical approaches and work products, and share technical and product management expertise without direct supervisory authority.
- Establish reusable product management and analytical standards, templates, documentation, and quality controls that improve consistency and decision-making.
- Regular and reliable attendance is required.
- Possession of a valid, unrestricted driver’s license.
- Read all internal publications, including HUB and Possibilities.
- Perform other duties as required or assigned.
Now Qualifications section: Extract from "WHAT YOU WILL NEED TO SUCCEED". It includes bullet-like sentences but not formatted as list. We need to convert to
- . Let's parse: - Bachelor's Degree in Business, Finance, Marketing, Product Management, Analytics, Management Information Systems, Data Science, or related field required or Master's Degree in Business, Finance, Analytics, Data Science, Information Systems, or related field preferred - 8-10 years experience in product management, product strategy, project management, analytics/reporting, business intelligence, digital product delivery, research/testing, or related disciplines, including responsibility for planning and leading complex cross-functional initiatives required - 3-5 years Hands-on experience utilizing SQL and business intelligence or analytical tools to evaluate product performance, solve complex business problems, and influence strategic decisions for regulated banking, credit union, digital payment, or wealth management products. required - Ability to develop product strategies, roadmaps, portfolio priorities, and business cases aligned with organizational goals, market conditions, and member needs. - Skill in driving the full product lifecycle from discovery to launch, applying project management tools to establish scope, milestones, timelines, and risk mitigation paths. - Knowledge of APIs, data flows, system configurations, and technical dependencies to partner effectively with engineering teams and vendors. - Proficiency in writing intermediate SQL (joins, CTEs, window functions) and building maintainable Power BI dashboards to perform statistical, trend, and cohort analysis. - Knowledge of data privacy, security, and regulatory compliance frameworks to ensure the responsible and secure handling of organizational and member data. - Demonstrated ability to evaluate portfolio performance, profitability, pricing models, cost-to-serve, and adoption metrics to identify strategic business opportunities. - Strong analytical abilities with experience translating complex financial, technical, and analytical insights into clear executive recommendations, while aligning and coaching cross-functional teams without direct authority. - Excellent written and communication skills required in order to communicate with outside contacts, vendors, and employees. - Must possess high degree of poise and tact to represent the credit union positively in external contacts, vendors, and employees. We should keep each as
- . Also note the "required" or "preferred" wording; we keep as is.
Now we need to ensure we don't include filler like "commensurate with experience". Not present.
Now output HTML fragment only.
Let's craft:
About the role
The Senior Retail Product Manager advances Ascend's retail, business, and wealth management product strategy through complex product discovery, development, launch, and optimization. This senior individual contributor combines product management expertise, project management knowledge, advanced analytics, and technical fluency to translate member, market, operational, and financial information into scalable solutions and measurable business outcomes. The role leads high-impact cross-functional initiatives and provides technical guidance to colleagues without direct supervisory responsibility.
Responsibilities
- Lead the strategy, discovery, development, implementation, and optimization of complex retail, business, and wealth management products throughout the product lifecycle.
- Develop product strategies, roadmaps, business cases, requirements, and recommendations that align with organizational goals, member needs, risk considerations, and market opportunities.
- Analyze product and financial performance to identify key drivers, root causes, risks, and opportunities, and recommend actions that improve member value and business outcomes.
- Use SQL, Power BI, Excel, statistical methods, and approved analytical tools to extract and validate data, analyze product performance, and develop scalable dashboards, reports, data models, and decision-support tools; document business logic, definitions, assumptions, and limitations.
- Translate business needs into clear functional, data, integration, and reporting requirements; partner with Technology and data teams to evaluate feasibility, data quality, system dependencies, controls, and implementation options.
- Partner with Operations, Risk, Compliance, Finance, Marketing, Technology, Digital, Member Experience, and other stakeholders to support product launches, enhancements, testing, change readiness, and post-launch optimization.
- Lead structured testing and validation activities, including test planning, acceptance criteria, data validation, defect triage, and measurement of post-implementation outcomes.
- Evaluate market trends, competitive positioning, pricing, member research, digital experiences, emerging technologies, and industry best practices to identify opportunities and inform product and portfolio decisions.
- Create executive-ready analyses and presentations that explain complex product, data, digital, and technology topics in clear business terms and support evidence-based decisions.
- Manage relationships with vendors and third-party partners that support product delivery, data, analytics, and member experience; evaluate service levels, product capabilities, performance, risk, and value.
- Lead complex cross-functional initiatives using sound project management practices, including establishing scope, objectives, roles, milestones, timelines, deliverables, dependencies, risks, issues, communication plans, and change controls; monitor progress and promote stakeholder accountability through implementation.
- Mentor and coach team members, review analytical approaches and work products, and share technical and product management expertise without direct supervisory authority.
- Establish