Senior Product Manager, Shopping Experience

About the Role

Uber Eats food delivery is one of the most used consumer applications globally, used by hundreds of millions of users every year and supporting over $75B in customer transacted funds. We're looking for an experienced PM to own the entire shopping experience for this product end-to-end, from users landing on the storefront to checking out.

What the Candidate Will Do

• Product Vision & Strategy: Develop the roadmap for key, high-visibility consumer surfaces within the Uber Eats app.
• End-to-End Experience: Optimize the entire user journey, from discovery and browsing to ordering and checkout, specifically reducing friction to drive growth and retention.
• Cross-functional Collaboration: Partner closely with engineering, data science, design, and marketing teams to define and launch features.
• Develop and execute the vision, strategy, and roadmap for key components of the Uber Eats app, including improving the user experience and thus improving revenue.
• Set the ranking and personalization vision and requirements and work closely with Machine Learning Engineers and ranking teams.
• Ensure that the key platform surfaces across the journey supports the needs of other Uber Eats teams such as membership, payments, etc.

Basic Qualifications

• 5+ years of product management experience with a track record of building and launching impactful consumer-facing products at scale.
• Proven ability to leverage data and analytics to uncover user insights, diagnose funnel friction, and inform prioritization and product strategy.
• Strong consumer intuition and empathy - you deeply understand how users make trade-offs around price, value, and choice, and can translate those insights into product investment recommendations.
• Demonstrated success working in cross-functional environments, partnering closely with design, data science, engineering, and marketing to deliver measurable outcomes.
• Excellent written and verbal communication skills, with experience crafting narratives that influence senior stakeholders and drive alignment.

Preferred Qualifications

• Marketplace expertise: Experience in product management at scaled two-sided eCommerce marketplaces.
• Customer Obsession: A track record of distilling complex operational constraints into elegant, frictionless, and intuitive user interfaces.
• Strategic Vision: Ability to craft a compelling product narrative and effectively communicate trade-offs to senior leadership and stakeholders.

Pay

• For New York City, NY-based roles: USD $190,000 - $211,000 per year.
• For San Francisco, CA-based roles: USD $190,000 - $211,000 per year.
• For Sunnyvale, CA-based roles: USD $190,000 - $211,000 per year.

Schedule

Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.