Senior Residence Manager - Hamlin, NY, 14464
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content.
We have:
- Position Overview: includes Job Title, Location, Department, Reports To, Employment Type, Starting Wage. Starting wage is pay info. So we can have a Pay section with the wage range.
- "Why You Should Work for Lifetime Assistance?" includes benefits: No-Premium Health Insurance, Education Support, Paid Training & Coaching, Career Growth, Work-Life Harmony, Join a Caring Culture. That's benefits.
- "Your Core Responsibilities": list of duties.
- "What You Bring": Education & Experience, Skills & Competencies, Requirements.
- "Our Mission & Culture": mission-driven work, inclusive & supportive, community impact.
- "Are You Ready to Begin?" call to action (application instructions) - we should remove application instructions.
- Equal Opportunity Employer boilerplate - remove.
- Quote - maybe keep as part of mission? Could be considered testimonial but not required; we can keep as part of mission/culture.
We must not repeat job title as heading. So no heading for Senior Residence Manager.
We must not put Job ID/requisition numbers as headings (none present).
We need to output only HTML fragment, no /, no markdown fences.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information; do not invent or summarize away detail.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions.
Thus we will produce sections:
- About the role? Could combine mission overview and position overview? The instruction says we can use About the role as a heading. We have position overview details (location, department, reports to, employment type). That's substantive. So we can have
About the role
with paragraphs containing location, department, reports to, employment type.
- Responsibilities: list.
- Requirements: includes Education & Experience, Skills & Competencies, Requirements (vehicle operator, certification, background checks). Could combine into Requirements section.
- Benefits: list.
- Pay: Starting wage.
- Schedule? Not explicitly given besides full time 40 hours/week. That's schedule info. Could include Schedule section with "Full Time, 40 hours/week". The instruction says only create Schedule section if posting actually states them. It does state employment type full time 40 hours/week. So we can include Schedule.
- Qualifications? Could be part of Requirements. But we have Education & Experience and Skills & Competencies. Could make Qualifications section with education/experience and skills. However we already have Requirements. Might be overlapping. Better to follow typical headings: Responsibilities, Requirements, Benefits, Pay, Schedule. And maybe About the role.
We need to avoid filler like "commensurate with experience". Not present.
Let's extract details:
About the role (position overview):
- Location: Rochester, NY 14464 & Rochester, NY 14626 (two locations)
- Department: Residential
- Reports To: Associate Director
- Employment Type: Full Time, 40 hours/week
- Starting Wage: $31.81-$34.88 per hour (but that's pay, we will put in Pay section)
Responsibilities (Your Core Responsibilities):
- Lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights.
- Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs), ensuring compliance with agency and OPWDD standards.
- Oversee health, safety, and wellness supports, including medication administration and special dietary requirements.
- Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals.
- Maintain documentation, complete incident reports, and ensure compliance with regulatory standards.
- Manage site facilities, fiscal records, and monthly inspections, while supporting capital improvement projects.
- Serve as Administrator On Call on a rotating basis and lead in crisis or emergency response.
Requirements (What You Bring):
Education & Experience:
- Bachelor’s degree in Human Services or related field and 1 year of experience with individuals with developmental disabilities; OR
- Associate degree and 3 years of experience; OR
- High school diploma/equivalent and 5 years of experience, including at least 1 year in a supervisory role.
Skills & Competencies:
- Strong leadership, communication, and organizational skills.
- Ability to manage multiple priorities and collaborate with interdisciplinary teams.
- Knowledge of OPWDD regulations and person-centered planning practices.
- Proficiency with scheduling, documentation, and communication systems.
Requirements (specific):
- Must meet Lifetime Assistance Vehicle Operator Requirements.
- May be required to obtain OPWDD SCIP-R Level II certification.
- Must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL).
Benefits (Why You Should Work for Lifetime Assistance?):
- No-Premium Health Insurance: Access comprehensive healthcare without added cost.
- Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
- Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
- Career Growth: Clear pathways to advancement, leadership training, and coaching support.
- Work-Life Harmony: Generous paid time off and supportive scheduling.
- Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.
Pay:
- Starting Wage: $31.81-$34.88 per hour.
Schedule:
- Full Time, 40 hours/week.
About the role could also include mission statement? The opening "Make an Impact..." is more like tagline. Could be part of About the role or Mission & Culture. We have Mission & Culture section: "Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all." plus quote.
We could include a section "About Lifetime Assistance" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those. The mission/culture could be placed under About the role as prose.
Thus About the role paragraph can include mission statement and location etc.
Let's craft:
About the role
At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. The Senior Residence Manager position is based in Rochester, NY (locations 14464 and 14626), within the Residential department, reporting to the Associate Director. This is a full‑time role (40 hours/week).
Then Responsibilities Responsibilities
with .
Then Requirements Requirements
with for each bullet? But we have subcategories. Could still list each bullet as - . Might be okay.
But we also have Skills & Competencies separate; could be under Requirements as well.
We could also have a Qualifications section for education/experience and skills, but we already have Requirements. The instruction says use headings like Qualifications, Skills, Benefits, Pay, Schedule. It's okay to have Qualifications and Skills separate if content exists. We have Education & Experience (qualifications) and Skills & Competencies (skills). So we could make:
Qualifications
with education/experience bullets.
Skills
with skills bullets.
Then Requirements could be the specific requirements (vehicle operator, certification, background checks). But the instruction says we can use Requirements heading for any list of duties/requirements/benefits. So we could have Requirements for those specific items.
Thus we have sections: About the role, Responsibilities, Qualifications, Skills, Requirements, Benefits, Pay, Schedule.
Check that we don't create empty sections.
Now ensure we preserve all substantive information.
Let's extract each piece exactly.
About the role paragraph: include mission statement, location, department, reports to, employment type.
Mission statement: "At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own."
Location: "Rochester, NY 14464 & Rochester, NY 14626"
Department: "Residential"
Reports To: "Associate Director"
Employment Type: "Full Time, 40 hours/week"
We'll combine.
Responsibilities list: exactly as given.
Qualifications list: Education & Experience bullets exactly.
Skills list: Skills & Competencies bullets exactly.
Requirements list: Vehicle Operator Requirements, may be required to obtain OPWDD SCIP-R Level II certification, must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL).
Benefits list: each bullet from "Why You Should Work for Lifetime Assistance?" exactly.
Pay: Starting Wage: $31.81-$34.88 per hour.
Schedule: Full Time, 40 hours/week.
We should not duplicate schedule info already in About the role; but it's okay to have both. However we might avoid duplication by not repeating schedule in About the role; we could keep schedule only in Schedule section. But About the role already includes employment type; we could keep it there and not have separate Schedule. However the instruction says include a section ONLY when posting has real, specific content for it. It does have schedule info (Full Time, 40 hours/week). So we can have Schedule section. It's okay to also mention in About the role but that would be duplication. Better to not duplicate; we can keep About the role without schedule, and put schedule in Schedule section. Let's adjust About the role to exclude schedule.
Thus About the role paragraph: mission, location, department, reports to.
Now schedule section: Full Time, 40 hours/week.
Pay section: Starting Wage.
Now check for any other info: "Our Mission & Culture" includes mission-driven work etc. We already used mission statement in About the role; we could incorporate the rest of mission & culture into About the role as well, but we already have mission statement. The rest: "Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all." plus quote. This is substantive; we could add to About the role paragraph as additional sentences.
Thus About the role paragraph will include mission statement, inclusive & supportive, community impact, and quote maybe.
Let's craft:
At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. The Senior Residence Manager position is based in Rochester, NY (locations 14464 and 146
- for any list of duties/requirements/benefits, and
for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we will produce sections: - About the role? Could combine mission overview and position overview? The instruction says we can use About the role as a heading. We have position overview details (location, department, reports to, employment type). That's substantive. So we can have
About the role
with paragraphs containing location, department, reports to, employment type. - Responsibilities: list. - Requirements: includes Education & Experience, Skills & Competencies, Requirements (vehicle operator, certification, background checks). Could combine into Requirements section. - Benefits: list. - Pay: Starting wage. - Schedule? Not explicitly given besides full time 40 hours/week. That's schedule info. Could include Schedule section with "Full Time, 40 hours/week". The instruction says only create Schedule section if posting actually states them. It does state employment type full time 40 hours/week. So we can include Schedule. - Qualifications? Could be part of Requirements. But we have Education & Experience and Skills & Competencies. Could make Qualifications section with education/experience and skills. However we already have Requirements. Might be overlapping. Better to follow typical headings: Responsibilities, Requirements, Benefits, Pay, Schedule. And maybe About the role. We need to avoid filler like "commensurate with experience". Not present. Let's extract details: About the role (position overview): - Location: Rochester, NY 14464 & Rochester, NY 14626 (two locations) - Department: Residential - Reports To: Associate Director - Employment Type: Full Time, 40 hours/week - Starting Wage: $31.81-$34.88 per hour (but that's pay, we will put in Pay section) Responsibilities (Your Core Responsibilities): - Lead the day-to-day operations of assigned residential sites, ensuring high-quality services aligned with individual needs and rights. - Supervise, train, evaluate, and schedule Direct Support Professionals (DSPs), ensuring compliance with agency and OPWDD standards. - Oversee health, safety, and wellness supports, including medication administration and special dietary requirements. - Promote person-centered care and support individuals in daily living skills, community inclusion, and individualized goals. - Maintain documentation, complete incident reports, and ensure compliance with regulatory standards. - Manage site facilities, fiscal records, and monthly inspections, while supporting capital improvement projects. - Serve as Administrator On Call on a rotating basis and lead in crisis or emergency response. Requirements (What You Bring): Education & Experience: - Bachelor’s degree in Human Services or related field and 1 year of experience with individuals with developmental disabilities; OR - Associate degree and 3 years of experience; OR - High school diploma/equivalent and 5 years of experience, including at least 1 year in a supervisory role. Skills & Competencies: - Strong leadership, communication, and organizational skills. - Ability to manage multiple priorities and collaborate with interdisciplinary teams. - Knowledge of OPWDD regulations and person-centered planning practices. - Proficiency with scheduling, documentation, and communication systems. Requirements (specific): - Must meet Lifetime Assistance Vehicle Operator Requirements. - May be required to obtain OPWDD SCIP-R Level II certification. - Must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL). Benefits (Why You Should Work for Lifetime Assistance?): - No-Premium Health Insurance: Access comprehensive healthcare without added cost. - Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships. - Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training. - Career Growth: Clear pathways to advancement, leadership training, and coaching support. - Work-Life Harmony: Generous paid time off and supportive scheduling. - Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike. Pay: - Starting Wage: $31.81-$34.88 per hour. Schedule: - Full Time, 40 hours/week. About the role could also include mission statement? The opening "Make an Impact..." is more like tagline. Could be part of About the role or Mission & Culture. We have Mission & Culture section: "Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all." plus quote. We could include a section "About Lifetime Assistance" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should stick to those. The mission/culture could be placed under About the role as prose. Thus About the role paragraph can include mission statement and location etc. Let's craft:About the role
At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. The Senior Residence Manager position is based in Rochester, NY (locations 14464 and 14626), within the Residential department, reporting to the Associate Director. This is a full‑time role (40 hours/week).
Then ResponsibilitiesResponsibilities
with- .
Then Requirements
- . Might be okay.
But we also have Skills & Competencies separate; could be under Requirements as well.
We could also have a Qualifications section for education/experience and skills, but we already have Requirements. The instruction says use headings like Qualifications, Skills, Benefits, Pay, Schedule. It's okay to have Qualifications and Skills separate if content exists. We have Education & Experience (qualifications) and Skills & Competencies (skills). So we could make:
Qualifications
with education/experience bullets.Skills
with skills bullets. Then Requirements could be the specific requirements (vehicle operator, certification, background checks). But the instruction says we can use Requirements heading for any list of duties/requirements/benefits. So we could have Requirements for those specific items. Thus we have sections: About the role, Responsibilities, Qualifications, Skills, Requirements, Benefits, Pay, Schedule. Check that we don't create empty sections. Now ensure we preserve all substantive information. Let's extract each piece exactly. About the role paragraph: include mission statement, location, department, reports to, employment type. Mission statement: "At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own." Location: "Rochester, NY 14464 & Rochester, NY 14626" Department: "Residential" Reports To: "Associate Director" Employment Type: "Full Time, 40 hours/week" We'll combine. Responsibilities list: exactly as given. Qualifications list: Education & Experience bullets exactly. Skills list: Skills & Competencies bullets exactly. Requirements list: Vehicle Operator Requirements, may be required to obtain OPWDD SCIP-R Level II certification, must pass all required background checks and clearances (SCR, fingerprinting, SEL, MHL). Benefits list: each bullet from "Why You Should Work for Lifetime Assistance?" exactly. Pay: Starting Wage: $31.81-$34.88 per hour. Schedule: Full Time, 40 hours/week. We should not duplicate schedule info already in About the role; but it's okay to have both. However we might avoid duplication by not repeating schedule in About the role; we could keep schedule only in Schedule section. But About the role already includes employment type; we could keep it there and not have separate Schedule. However the instruction says include a section ONLY when posting has real, specific content for it. It does have schedule info (Full Time, 40 hours/week). So we can have Schedule section. It's okay to also mention in About the role but that would be duplication. Better to not duplicate; we can keep About the role without schedule, and put schedule in Schedule section. Let's adjust About the role to exclude schedule. Thus About the role paragraph: mission, location, department, reports to. Now schedule section: Full Time, 40 hours/week. Pay section: Starting Wage. Now check for any other info: "Our Mission & Culture" includes mission-driven work etc. We already used mission statement in About the role; we could incorporate the rest of mission & culture into About the role as well, but we already have mission statement. The rest: "Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all." plus quote. This is substantive; we could add to About the role paragraph as additional sentences. Thus About the role paragraph will include mission statement, inclusive & supportive, community impact, and quote maybe. Let's craft:At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own. The Senior Residence Manager position is based in Rochester, NY (locations 14464 and 146
Requirements
with- for each bullet? But we have subcategories. Could still list each bullet as
- . Might be okay.
But we also have Skills & Competencies separate; could be under Requirements as well.
We could also have a Qualifications section for education/experience and skills, but we already have Requirements. The instruction says use headings like Qualifications, Skills, Benefits, Pay, Schedule. It's okay to have Qualifications and Skills separate if content exists. We have Education & Experience (qualifications) and Skills & Competencies (skills). So we could make: