Senior Relationship Manager I (NE Ohio/Cleveland)
About the Role
The Relationship Manager will handle multi-faceted relationships as you call on prospective and existing clients to generate loans, deposits, and fees for a geographic area. The RM will determine credit eligibility, prepare loan narratives, ensure loans meet appropriate criteria, and effectively cross-sell a wide variety of products. Responsibilities include marketing products and services, including preparing for client calls, making sales calls, and call follow-up as well as monitoring and enhancing profitability on all assigned relationships. The Relationship Manager participates in the achievement of corporate sales and service goals to build customer (external/internal) relationships and enhance shareholder value. The position will generally be located in a market hub or other high business potential.
Essential Functions
- Develops new and expands existing client relationships by initiating business development activities, proactively reviewing client's current and changing financial needs, and cross selling products and services.
- Grows and maintains a profitable book of business (loans and deposits) to achieve individual and market goals.
- Develops a comprehensive understanding of client's needs based on the review and analysis of personal and financial data.
- Qualifies prospects by collecting and analyzing financial and related data in order to determine the general credit worthiness of the prospect and the merits of the specific loan requests.
- Prepares and oversees the completion of the loan approval requirements including careful underwriting of the loan so that the structure meets the needs of the borrower and the bank.
- Obtains appropriate approval for credit under consideration.
- Recommends and negotiates the terms under which the credit will be extended to include pricing fees, costs repayment method and schedule, collateral requirements, etc.
- Responsible for portfolio management including monitoring credit quality which includes past due credits, non-performing and credit exceptions, covenant compliance and credit exceptions of their active portfolio.
- Actively participates and represents First Financial Bank in various community, civic and professional organizations.
- Refers loans to loan committee for approval.
- Responsible for understanding clients' financial goals, provide credible advice and recommend products that fit their holistic needs.
- Intimately understand clients' business priorities and refer them to other lines of business as appropriate.
Minimum Qualifications
- Bachelor's degree.
- Seven (7) years of proven relationship/account management experience selling banking products in the appropriate segmentation required.
- Excellent interpersonal, written and verbal communication and presentation skills.
- Excellent organizational skills and ability to handle and prioritize multiple tasks.
- Well-developed analytical and problem-solving skills.
- Ability to generate new business through a consultative sales approach.
- Demonstrated sales and negotiating experience.
- Ability to work effectively with individuals and groups in managing customer relationships.
- Well versed in product knowledge.
- Credit training, credit quality and underwriting experience; including financial analysis.
Preferred Qualifications
- Experience working in Capital Markets and/or within the Middle Market space ($50MM+).
Pay & Benefits
Pay Range: $130,000/year to $210,000/year
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing.
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.