Senior Relationship Manager

About the role

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Senior Relationship Manager - Relationship Excellence At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. Brown Brothers Harriman is currently recruiting a Senior Relationship manager to join our Relationship Excellence team. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Responsibilities

• Ensure the delivery of relationship excellence to a designated client base.
• Develop effective and strategic relationships with the most senior levels of client organizations to ensure satisfaction with current BBH products and services while maximizing profitability and increasing product breadth.
• Monitor operational issues and follow through on effective problem resolution through deep collaboration across the BBH organization.
• Responsible for increasing relationship penetration by selling existing and new products across the client portfolio.
• Adopt and embed BBH’s relationship management philosophy to drive insight-led selling.
• Delivers new revenue objectives from existing clients based on strong commercial insights on trends in the industry, regulatory changes and client investment strategy.
• Translate & customize key market, strategy and regulation messaging for the client, to generate insights and opportunities to demonstrate BBH value.
• Integrate product, market and client insights to drive competitive differentiation.
• Lead and/or contribute pro-actively to deal teams to ensure effective integration of client insights into client plans and relevant marketing materials.
• Identify and coordinate innovative and integrated solutions to address clients' strategic challenges using multiple BBH products and services.
• Maintain strong visibility in industry and market – strengthen BBH brand by expanding personal and BBH network.
• Ensures the achievement of bi-directional trust with our clients.
• Collaborates with our risk & compliance functions to ensure regulatory and Firm requirements are fulfilled.
• May manage a small team of analysts. This involves assigning/reviewing work,