Senior Registered Client Associate
About the role
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Senior Registered Client Associate, become a trusted resource to our clients, advisors, and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client-first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence in a fast-paced, professional, and collaborative environment.
At RBC Wealth Management, your career progression matters to us. We offer training, development, and learning resources so you continue to grow your career in a way that matters to you.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
- Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
- Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires, and ACHs in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
Requirements
- Bachelor’s degree or job-related experience.
- Strong soft skills including verbal and written communication, people, organizational, and client service skills.
- Attention to detail coupled with the mindset of how you can make advisors more efficient and effective.
- Series 7 and 66 (or 63/65) licenses.
- Ability to adapt to a rapidly changing business and technology environment.
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work and take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
- 401(k) program with company-matching contributions, health, dental, vision, life, and disability insurance, and paid-time off.
- Opportunities to build close relationships with clients.
Pay
The expected salary range for this position is $55,000 - $90,000, depending on your experience, skills, and registration status, market conditions, and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program, which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.
Schedule
Full-time, 40 hours per week.
Skills
- Customer Service
- Data Entry
- Data Gathering Analysis
- Desktop Tools
- Group Problem Solving
- Interpersonal Relationships
- Knowledge Organization
- Teamwork
- Time Management
- Word Processing Software
Location: 1211 6th Avenue, New York, United States of America.