Senior Refrigeration Technician

About the role

The Senior HVAC/R Technician serves as a lead technical expert in the field, responsible for advanced diagnostics, complex repairs, and mentoring junior technicians.

Responsibilities

• Diagnose, troubleshoot, and repair complex commercial HVAC and refrigeration systems including walk-in coolers/freezers, rack systems, ice machines, rooftop units, split systems, and ventilation systems.
• Lead installations, system replacements, and equipment commissioning.
• Identify root causes of recurring issues and recommend long-term solutions.
• Mentor and support Junior Technicians and apprentices in the field.
• Ensure preventative maintenance is completed thoroughly and to company standards.
• Communicate clearly with customers regarding system conditions, repair options, and preventative maintenance strategies.
• Accurately document service calls, parts usage, labor hours, and detailed repair notes.
• Manage truck inventory and maintain proper tools and materials.
• Participate in on-call rotation and respond to emergency service calls as needed.
• Engage in ongoing technical training to remain current with manufacturer updates and industry advancements.

Qualifications

• 5+ years of commercial HVAC and refrigeration service experience.
• EPA Universal Certification required.
• Manufacturer certifications and CFESA credentials are a plus.
• Strong expertise in refrigeration systems, electrical diagnostics, airflow systems, and mechanical troubleshooting.
• Experience with rack systems and commercial kitchen equipment preferred.
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints.
• Valid drivers license with a clean driving record required.
• Strong problem-solving and leadership skills.
• Excellent communication and customer service abilities.
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions.
• Ability to climb ladders, work from heights, and crawl in tight quarters.
• Own industry standard hand tools.
• Willingness to participate in on-call rotation.

Benefits

Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and basic life insurance. Retirement planning made easy with a 401(k) with company match and immediate vesting. Employee Assistance Program (EAP) offers free, confidential counseling and support for you and your family, including financial and legal resources.