Senior Recreation Leader (Part Time)

About the role

The City of Carlsbad seeks a Senior Recreation Leader to provide reception and general administrative and program support in order to ensure the implementation and monitoring of instructional classes, camps, aquatic programs and other Parks & Recreation activities and services.

Responsibilities

• Provide excellent customer service
• Aid in the preparation of reports, contracts, data entry and management of critical documents and instructor files
• Ensure the health and safety of park guests
• Direct and supervise participants of the program
• Organize and clean facility areas and equipment
• Perform facility set-ups and tear-downs
• Oversee activities/programs
• Perform basic custodial duties
• Administer simple first-aid
• Provide staff support
• Serve as public relations person for the department
• See that buildings and grounds are clean and well maintained
• Establish and maintain relationships with park guests, volunteers, contracted vendors
• Maintain a fun and positive attitude; and other duties assigned

Qualifications

• Ability to learn parks and recreation principles, services and programs, cleaning procedures, and basic first aid methods and techniques
• Excellent customer service and communication skills
• Exceptional attention to detail
• Effectively manage a high volume of customers, phone calls and other duties
• Knowledgeable of basic computer software, including Microsoft Office skills
• Learn and become proficient in the recreation activity management software solution (CivicRec)
• Knowledgeable in cash handling and cashiering skills
• Demonstrate ability to provide the necessary support to ensure the health and well-being of all participants and staff
• Able to take direction as well as have the ability to take initiative
• Learn procedures/daily operations/business practices
• Work under limited supervision
• Maintain accurate records and manual data systems
• Plan and organize work to meet schedules and deadlines
• Understand and follow oral and written instructions
• Evaluate emergency situations and act decisively and effectively to resolve them
• Communicate clearly, concisely, both orally and in writing

Skills

• Customer service and communication skills
• Attention to detail
• Basic computer software proficiency (Microsoft Office)
• First aid and CPR certification
• Basic cashiering skills
• Ability to learn and apply new procedures and policies
• Ability to work independently and under limited supervision
• Ability to handle high volume of customers and tasks
• Ability to adapt to change and perform multiple tasks simultaneously
• Ability to communicate effectively and resolve customer concerns

Benefits

Part-time employees may be eligible for 40 hours of sick leave per fiscal year (July 1- June 30).

Pay

Salary range: $18.00 - $22.00 per hour

Schedule

Flexible schedule, as well as mornings, evenings, weekends, and holidays.