Senior Receptionist
Job Summary
The Senior Receptionist serves as the face of the organization and is responsible for delivering an exceptional first impression to employees, clients, executives, and visitors. This role provides elevated hospitality and operational support while ensuring the reception area operates efficiently and professionally. As a senior member of the reception team, this individual serves as a resource for colleagues, assists with onboarding and training, and helps maintain operational standards and service excellence.
Key Responsibilities
- Greet employees, clients, vendors, and visitors in a warm, professional, and welcoming manner.
- Manage visitor check-in procedures while ensuring compliance with security and building protocols.
- Notify hosts promptly of guest arrivals and maintain accurate visitor records.
- Provide exceptional hospitality by anticipating guest needs and delivering a white-glove experience.
- Aid in escorting visitors when required.
Qualifications
- 3+ years of reception, hospitality, concierge, workplace experience, or customer service experience in a corporate environment.
- Exceptional verbal and written communication skills.
- Professional appearance and executive presence.
- Strong organizational and multitasking abilities.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Role
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Requirements
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Skills
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Benefits
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Pay
Salary: $30-$34/hour
Schedule
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
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