Senior Receptionist
Lister Fertility Clinic · Medical Lake, WA · 3 mo ago
AdministrativeFull-time
About the role
We’re looking for a Senior Receptionist to join our team at our prestigious and brand new private GP clinic in Bournemouth.
Responsibilities
- Welcome all patients, visitors and staff to the Front of House area, providing information and dealing with enquiries in a friendly and professional manner at all times
- Book appointments correctly and accurately for all type of appointments requested face to face or for follow up appointments
- Accurately register and update of patient details on the relevant practice management systems
- Work collaboratively with the GPs, Technicians, Patient Navigator & Resource Management
- Line manage Reception staff at your site, ensuring continual development, coaching and training is delivered
Requirements
- Good general level of education
- Computer literate
- Previous reception experience is essential, ideally within healthcare
- Previous people management experiment desirable
- Proven ability to work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service
- A friendly "can-do" attitude
Qualifications
Not specified
Skills
- Excellent communication skills
- Ability to handle multiple tasks and prioritize effectively
- Attention to detail
- Customer service orientation
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Pay
Salary Range: £28,912+ depending on experience
Schedule
Full Time: 40 hours per week