Senior RCM Associate
Nourish · United States · 1 mo ago
RemoteRemoteOTHR$100/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes "About The Role" (but we shouldn't repeat job title as heading; we can use "About the role" heading). It includes "Key Responsibilities". It includes "You’ll Love This Role If You ..." which is more like desired traits/skills. It includes "We’d Love To Hear From You If You have 2+ years of experience..." which is requirements/qualifications. Also "Medical coding background (CPC/CCS credentialed) a plus". Also "More Information" includes links but we should drop boilerplate. No explicit Benefits, Pay, Schedule mentioned. So we should not create those sections.
We need to preserve all substantive info. Remove boilerplate like "About Us" etc? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About Us" is not boilerplate? It's company description; maybe we should keep? The instruction says we should reformat a job posting into clean HTML. Likely we should include the company description? The sections are limited to those headings; we can include "About the role" which includes description of role. The "About Us" could be considered part of the posting but not a required heading. The instruction: "use if we want. However they said "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but we should follow that. Probably we should include only those sections if content exists. The "About Us" could be placed under a heading like "About the company" but not in list; maybe we can omit as not required. However we need to preserve ALL substantive information; if we omit About Us we lose info. But maybe we can incorporate it into "About the role" or a preceding paragraph before headings. The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." It doesn't forbid other headings like "About Us". But the list of headings is examples; we could add "About Us" as an
if we want. However they said "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests those are the expected sections. Probably we should stick to those. The "About Us" could be considered part of "About the role"? Not really. But we could include a brief intro paragraph before headings that captures the company mission. That would preserve info.
Thus output: maybe a
with the company description (About Us). Then
About the role
with paragraph describing role. ThenResponsibilities
with- ... from Key Responsibilities. Then
Requirements
with- from "We’d Love To Hear From You If You..." plus maybe experience. Then
Skills
with- from "You’ll Love This Role If You ..." (traits). Could also include "Medical coding background (CPC/CCS credentialed) a plus" under Requirements or Skills. We'll decide.
We must not invent or summarize away detail. Keep all specifics.
Let's extract:
Company description (About Us):
"Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people’s health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it."
That's a lot; we keep it.
About the role paragraph:
"Reporting directly to our Director of Revenue & Provider Network Strategy, the Senior RCM Associate will support all billing and revenue cycle operations at Nourish, including resolving patient billing tickets, managing claim workflows, and building and optimizing RCM processes as we scale into new service lines and payer contracts. This role is critical to Nourish's core operations - you'll work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams. The work you do directly impacts our patients (ensuring billing is never a barrier to care), our dietitians (enabling a smooth payment experience), and our payers. This role is full-time and fully remote (with option to work from our NYC office)."
Key Responsibilities bullet list (from "Manage patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications.Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers.Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution.Support ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.Develop and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to the team.Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues.Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - actively contributing feedback that shapes how our RCM technology evolves.") Need to split into separate items.
We can break each sentence after periods.
Let's list:
- Manage patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications.
- Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers.
- Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution.
- Support ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.
- Develop and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to the team.
- Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues.
- Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - actively contributing feedback that shapes how our RCM technology evolves.
Now Requirements/Qualifications: from "We’d Love To Hear From You If You have 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.You're familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications.You're a patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving.You're highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line.You're energized by technology and automation - you don't just adapt to new tools, you seek them out. You're excited by the idea of using AI to make billing smarter and are comfortable shaping how those tools get built and used.Medical coding background (CPC/CCS credentialed) a plus"
We can split into items:
- 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.
- Familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications.
- Patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving.
- Highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line.
- Energized by technology and automation - you don't just adapt to new tools, you seek them out; excited by the idea of using AI to make billing smarter and comfortable shaping how those tools get built and used.
- Medical coding background (CPC/CCS credentialed) a plus.
Now Skills/Traits: from "You’ll Love This Role If You are detail-oriented and organized. You enjoy keeping things on track and meeting deadlines. You’re comfortable managing multiple tasks/wearing many hats and prioritizing effectively.You’re proactive and eager to learn. You seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise. You welcome the opportunity to learn new flows or help optimize our operations.You approach challenges with a problem-solving mindset, adapting to obstacles and finding effective solutions to keep progress on track. Overcoming roadblocks and finding creative solutions energizes you.You thrive in a dynamic environment. You’re energized by a rapidly improving (and thus changing) workplace. Changes to processes and workflows don’t stress you out - you see them as opportunities to learn and grow.You’re passionate about Nourish’s mission. You’re interested in nutrition and are eager to contribute to solving America’s healthcare crisis."
We can extract items:
- Detail-oriented and organized; enjoy keeping things on track and meeting deadlines.
- Comfortable managing multiple tasks/wearing many hats and prioritizing effectively.
- Proactive and eager to learn; seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise.
- Welcome the opportunity to learn new flows or help optimize operations.
- Approach challenges with a problem-solving mindset, adapting to obstacles and finding effective solutions to keep progress on track; overcoming roadblocks and finding creative solutions energizes you.
- Thrive in a dynamic environment; energized by a rapidly improving (and thus changing) workplace; see changes as opportunities to learn and grow.
- Passionate about Nourish’s mission; interested in nutrition and eager to contribute to solving America’s healthcare crisis.
We could combine some.
Now we need to output HTML fragment with sections. We'll include:
About Us paragraph(s)
About the role
...
Responsibilities
- ...
Requirements
- ...
Skills
- ...
- from "You’ll Love This Role If You ..." (traits). Could also include "Medical coding background (CPC/CCS credentialed) a plus" under Requirements or Skills. We'll decide.
We must not invent or summarize away detail. Keep all specifics.
Let's extract:
Company description (About Us):
"Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people’s health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it."
That's a lot; we keep it.
About the role paragraph:
"Reporting directly to our Director of Revenue & Provider Network Strategy, the Senior RCM Associate will support all billing and revenue cycle operations at Nourish, including resolving patient billing tickets, managing claim workflows, and building and optimizing RCM processes as we scale into new service lines and payer contracts. This role is critical to Nourish's core operations - you'll work cross-functionally with our Clinical Ops, Payer Ops, Customer Experience, and Product teams. The work you do directly impacts our patients (ensuring billing is never a barrier to care), our dietitians (enabling a smooth payment experience), and our payers. This role is full-time and fully remote (with option to work from our NYC office)."
Key Responsibilities bullet list (from "Manage patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications.Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers.Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution.Support ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.Develop and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to the team.Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues.Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - actively contributing feedback that shapes how our RCM technology evolves.") Need to split into separate items.
We can break each sentence after periods.
Let's list:
- Manage patient-facing and internal billing questions - including, but not limited to, resolving denials, investigating patient responsibility questions, and processing insurance coverage verifications.
- Work claims end-to-end via our clearinghouse and partner with cross-functional stakeholders to ensure a smooth billing experience for our patients and providers.
- Support efforts to streamline existing RCM processes by providing suggestions for automation or new tools, optimizing individual steps, and maintaining consistent, reliable execution.
- Support ad-hoc RCM projects - including payer-specific billing efforts and new service line expansions.
- Develop and maintain SOPs for RCM workflows, flagging process gaps and proactively suggesting improvements to the team.
- Collaborate with cross-functional partners to communicate billing updates, escalate complex cases, and gather information needed to resolve patient or payer issues.
- Partner with our Product and Engineering teams to test, evaluate, and optimize AI-powered billing tools and automation - actively contributing feedback that shapes how our RCM technology evolves.
Now Requirements/Qualifications: from "We’d Love To Hear From You If You have 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.You're familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications.You're a patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving.You're highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line.You're energized by technology and automation - you don't just adapt to new tools, you seek them out. You're excited by the idea of using AI to make billing smarter and are comfortable shaping how those tools get built and used.Medical coding background (CPC/CCS credentialed) a plus"
We can split into items:
- 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role.
- Familiar with insurance billing workflows - including claim submission, denial management, ERA reconciliation, and payer communications.
- Patient-first communicator - professional, empathetic, and able to de-escalate billing concerns while keeping things moving.
- Highly organized and detail-oriented, with strong follow-through; you take things all the way through the finish line.
- Energized by technology and automation - you don't just adapt to new tools, you seek them out; excited by the idea of using AI to make billing smarter and comfortable shaping how those tools get built and used.
- Medical coding background (CPC/CCS credentialed) a plus.
Now Skills/Traits: from "You’ll Love This Role If You are detail-oriented and organized. You enjoy keeping things on track and meeting deadlines. You’re comfortable managing multiple tasks/wearing many hats and prioritizing effectively.You’re proactive and eager to learn. You seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise. You welcome the opportunity to learn new flows or help optimize our operations.You approach challenges with a problem-solving mindset, adapting to obstacles and finding effective solutions to keep progress on track. Overcoming roadblocks and finding creative solutions energizes you.You thrive in a dynamic environment. You’re energized by a rapidly improving (and thus changing) workplace. Changes to processes and workflows don’t stress you out - you see them as opportunities to learn and grow.You’re passionate about Nourish’s mission. You’re interested in nutrition and are eager to contribute to solving America’s healthcare crisis."
We can extract items:
- Detail-oriented and organized; enjoy keeping things on track and meeting deadlines.
- Comfortable managing multiple tasks/wearing many hats and prioritizing effectively.
- Proactive and eager to learn; seek opportunities to take ownership of tasks and enjoy problem-solving when challenges arise.
- Welcome the opportunity to learn new flows or help optimize operations.
- Approach challenges with a problem-solving mindset, adapting to obstacles and finding effective solutions to keep progress on track; overcoming roadblocks and finding creative solutions energizes you.
- Thrive in a dynamic environment; energized by a rapidly improving (and thus changing) workplace; see changes as opportunities to learn and grow.
- Passionate about Nourish’s mission; interested in nutrition and eager to contribute to solving America’s healthcare crisis.
We could combine some.
Now we need to output HTML fragment with sections. We'll include:
- from "We’d Love To Hear From You If You..." plus maybe experience. Then