Senior Quality Technician

Responsibilities

• Operate complex equipment and tools to test products and verify that they meet defined quality and performance requirements.
• Communicate quality requirements, findings, and requests across Sales, Engineering, Assembly, Machining, Shipping, Maintenance, and other departments to ensure alignment on standards and expectations.
• Work closely with production teams to meet product standards, quality objectives, and productivity goals while minimizing defects and rework.
• Participate in the calibration system by documenting out-of-tolerance conditions and ensuring timely calibration of test and measurement equipment.
• Support and administer the plant non-conforming material process, including identification, documentation, and disposition of nonconforming products.
• Inspect and verify critical components, first articles, and finished assemblies, ensuring all required inspection records and documentation are complete and accurate.
• Maintain quality records in accordance with ISO 9001 standards, ensuring traceability and accuracy of inspection and test data.
• Serve as the plant resource for test and measurement devices and inspection techniques, providing guidance on proper selection and use.
• Perform receiving inspections on incoming materials and components, issuing Non-Conformance Reports (NCRs) when necessary.
• Handle duties that require substantial variety, judgment, and technical complexity in evaluating product quality and process performance.
• Act as a resource to others in resolving quality-related issues and problems, supporting timely and effective resolution.
• Provide guidance, training, and mentorship to Quality Technicians and production personnel on quality standards, inspection methods, GD&T interpretation, and problem-solving techniques.
• Employ Continuous System Improvement (CSI) tools and techniques to identify, recommend, and help implement improvements to inspection and production processes.
• Ensure rejected materials are properly documented, segregated, and accounted for within the inventory management system.
• Make material accept/reject decisions based on inspection results and specifications, and disqualify test and measurement devices when appropriate.
• Review test equipment certifications and verify their suitability for specific applications and tolerances.
• Support internal and external quality audits and assist in implementing corrective actions to address findings.
• Demonstrate leadership skills when handling internal reports, working with executives and customers, managing deadlines, and using ERP and quality-related systems.
• During technical evaluations, clearly explain how to measure, cut, and adjust dimensions on GD&T drawings, including working with tight tolerances such as 13.8 ± 0.005 inches.

Qualifications

• Minimum of 5 years of manufacturing quality experience, with at least 5+ years of quality technician experience in a production or CNC environment.
• Direct experience working in a CNC manufacturing environment.
• Demonstrated knowledge and practical application of ISO 9001 standards and requirements.
• Strong knowledge of quality systems, measurement methods, and statistical techniques.
• Proficiency with precision measurement equipment, including calipers, micrometers, indicators, height gauges, and other hand inspection tools.
• Experience performing quality inspection activities, including final inspection and receiving inspection.
• Ability to read and interpret technical drawings, blueprints, and production specifications, including Geometric Dimensioning and Tolerancing (GD&T).
• Experience operating Coordinate Measuring Machines (CMMs).
• Familiarity with CMM programming, with the ability to work with systems such as Mitutoyo CMM and PC-DMIS (programming experience preferred but not required).
• Hands-on experience with GD&T in a manufacturing setting, including working with tight tolerances such as 0.005 inches.
• Demonstrated use of Continuous System Improvement (CSI) tools and techniques to improve processes and reduce defects.
• Experience utilizing quality auditing tools, methodologies, and root-cause problem-solving techniques.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong planning, organizational, and time-management skills to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills with the ability to interact effectively at all levels of the organization.
• Demonstrated leadership abilities, including mentoring, coaching, and training employees in quality practices.
• Ability to work effectively in a team-based manufacturing environment and collaborate across departments.