Senior Quality Specialist

About the role

The main purpose of the job is to confirm proper satisfaction and documentation of quality release criteria for all assigned materials as specified by the Quality Expert and to un-restrict all batches which fully comply with release criteria in a timely manner. The role maintains records to support the decision for each batch that is released or moved to blocked status, resolves discrepancies in documentation of release requirements and batch information, and supports logistics and deployment staff by researching and resolving issues with material release to ensure timely shipment. The position maintains accurate records of release requirements for each location, ensures records are easily accessed, resolves inventory synchronization issues, supports traceability of materials, manages product returns and blocked stock, monitors inventory expiry, and supports SharePoint and document control system updates. The role is responsible for maintaining accurate reporting, supporting audits and compliance with Nestlé policies, as well as federal, state, and local regulations. Additionally, the job involves developing technical skills in contract manufacturing factories, collaborating with cross-functional teams to drive continuous improvement, tracking site audit requirements, and supporting on-site assessments and vendor approvals.

Responsibilities

• Confirm proper satisfaction and documentation of quality release criteria for all assigned materials as specified by the Quality Expert. Un-restrict all batches which fully comply with release criteria in timely manner. Maintain records to support the decision for each batch that is released or moved to blocked status.
• Resolve discrepancies in documentation of release requirements and batch information, including bad batch receipts at DC’s and warehouses.
• Support logistics and deployment staff by researching and/or resolving issues with material release to support timely shipment. Run availability report to ensure the good receipt processing time is followed by CoMan.
• Maintain accurate records of release requirements for each location. Maintain files and records to be easily understood and accessed in the event of a product issue.
• Accurately resolve inventory synchronization issues related to release and/or block status of materials assigned.
• Create batches per logistics staff to clear IDOC failures and maintain proper documentation for proof of batch creation. Update status accordingly to sites.
• Create and monitor temp hold report. Resolve all batches for assigned locations.
• Support Trace of materials, as requested.
• Resolve product returns and other blocked stock.
• Monitor inventory located at CoMan to ensure that product being used to consume is not past expiry.
• Back up for Administrator of CoMan Product Manual SharePoint.
• Document control system updates.

Qualifications

• Bachelor’s degree
• 5+ years of inventory experience and/or food safety management experience
• Base auditing proficiency established
• Strong analytical skills with attention to details
• Well-organized, methodical thinker
• Self-Motivator who can drive for resolution of problems
• Strong and creative problem-solving skills
• Able to prioritize and juggle multiple demands. Manages time well. Works well in high-pressure environment
• Strong verbal and written communication skills
• Proficient in MS Office, including Excel, Access and Word
• Able to learn SAP transactions (VAM, VSI)
• Able to maintain SharePoint documents
• Able to work independently