Senior Quality Manager

About the role

The Sr. Quality Manager will lead the strategic and operational direction of the Quality Department at a Northern California facility. This is a hands-on leadership role overseeing Quality Engineering, Quality Control, RMA & Valve Service, and Document Control — serving as the primary escalation point for all significant quality issues, internal and customer-facing.

Responsibilities

• Lead and develop department-level managers and teams across Quality Engineering, Quality Control, RMA & Valve Service, and Document Control
• Oversee the ISO 9001 QMS — ensuring ongoing compliance, effectiveness, and continuous improvement
• Serve as the primary escalation point for critical quality issues; drive timely resolution and communication
• Track, analyze, and present quality metrics and KPIs to company leadership; identify trends and recommend corrective actions
• Ensure timely completion of CAPAs, DMRs, and RMAs
• Collaborate with Engineering and Product Management on product design and specifications
• Champion continuous improvement initiatives using Root Cause Analysis, CAPA, FMEA, SPC, 8D, and Lean/Six Sigma methodologies
• Drive cross-functional problem-solving to reduce rework, scrap, and warranty costs
• Hire, train, coach, and conduct performance reviews for direct reports

Requirements

• 8+ years of quality experience in a manufacturing environment
• 3+ years in a leadership or management role
• In-depth knowledge of ISO 9001 QMS with hands-on certification maintenance experience
• Strong proficiency in FMEA, SPC, CAPA, 8D, and root cause analysis
• Experience in semiconductor or precision manufacturing highly preferred
• Bachelor's degree in Engineering, Quality, or related technical discipline preferred
• Valid driver's license required
• Willingness to travel as needed