Senior Quality & Maintenance Business Analyst

About the role

An exciting opportunity for a Senior Quality & Maintenance Business Analyst with the ERP Business Transformation program as we deploy SAP across North America plants. The primary responsibility is to ensure a successful transformation for the business, specifically in Quality & Maintenance, as we move away from legacy systems into the future state utilizing the latest version of SAP. You will work with an agile mindset and a focus on continuous improvement to add value to Global Supply Chain.

Responsibilities

• Link with Project Lead in the identification of Quality & Maintenance business requirements and development of the customer story backlog for SAP.
• Serve as a Change Agent, supporting the Product Owner in resolving issues between legacy and future state ERP systems.
• Manage transfer of SAP knowledge to Key Users, data owners, and local management team.
• Work with key stakeholders to identify and understand their needs.
• Capture feedback from users and identify “enhancements” of existing functionality.
• Lead and participate in stakeholder workshops.
• Create/Validate End to End Process Flows for manufacturing plants.
• Contribute to localization of project documentation (training materials, test scripts, etc.).
• Be accountable for site readiness (planning, support, audit, training).
• Be the business representative for the program with understanding of current Quality & Maintenance processes and systems.
• Link with Site and be accountable for Business Transformation, Solution decisions, Data accuracy, and Organizational Change Management.
• Participate in End User Training.
• Hold the Key Users and Data Owners accountable for project deliverables.
• Lead the Key Users & project team participation in solution testing.

Working conditions

• Travel expectations for this position are 50%.
• Flexible work arrangements.
• Tight deadlines and multiple priorities, requiring decisive decision making in a fast-paced environment.
• Willing to work outside the standard 8-5 schedule, across time zones, including early mornings, evenings, and weekends as required by tight project deadlines.
• Ability to work independently in a competitive work environment.

Requirements

• Bachelor’s degree in supply chain, manufacturing/industrial engineering, business or related field required.
• 3-5 years of experience in customer service & quality with experience in plant maintenance operations.
• 3+ years of experience in quality processes within manufacturing plants (Incoming inspection, in process inspection, final inspection) & maintenance.
• Strong data analysis skills.
• Change management and communication skills.
• Leadership and management skills.
• Listening, negotiation, decision making, problem solving.
• Aptitude in learning and working in new IT systems.
• Ability to collaborate and work in a multicultural environment.

Pay

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. Individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Benefits

• Medical (with member reward points), dental, vision, and basic life insurance.
• Benefit Bucks.
• Flexible work arrangements.
• Paid family leaves.
• Well-being programs.
• 12 holidays per year and 15 days of paid time off per year.
• Company share ownership and 401(k) with match.
• Performance discussions and global opportunities.
• Access to the Schneider Career Hub and learning platforms like Coursera.
• Volunteer leave and programs with the Schneider Electric Foundation.
• Youth education initiatives and military leave benefits.