Senior Quality Engineer

About the role

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally. The team focuses on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide.

The Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team defines and drives operational measures that improve hardware manufacturing quality, planning, delivery, scalability, and sustainability across Microsoft’s cloud infrastructure. This role develops solutions to ensure cloud hardware is deployed efficiently and performs reliably throughout its lifecycle.

Responsibilities

• Ensure the quality, reliability, and performance of cloud hardware products and supplier-manufactured components throughout the product lifecycle.
• Partner with component manufacturers, server suppliers, and internal engineering teams to monitor performance, resolve technical issues, and drive continuous quality improvements.
• Influence cross-functional stakeholders and suppliers to achieve quality objectives, key performance indicators (KPIs), and operational targets.
• Drive improvements in manufacturing quality, yield performance, process control, issue resolution, and risk reduction across supplier operations and Microsoft data centers.
• Manage product quality throughout post-launch lifecycle phases, ensuring sustained performance from growth through end-of-life.
• Lead quality risk management activities by identifying, containing, mitigating, and resolving high-priority quality issues impacting global data center operations.
• Develop and implement supplier quality management strategies that drive manufacturing excellence, product reliability, and compliance with quality standards.
• Collaborate with internal and external partners to define and execute continuous improvement initiatives that enhance product quality, operational efficiency, and scalability.
• Support spare-part quality programs and continuity-of-supply strategies to maintain operational readiness across Microsoft’s global cloud infrastructure.

Requirements

Required Qualifications:

• Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience
• OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience
• OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience
• OR 12+ years relevant technical engineering experience.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Experience at DFM, preferably in OEM/ODM/CM industry.
• Deep understanding of PCB, PCBA, and server assembly process.
• 5+ years of experience leading large-scale taskforces.
• 10+ years of working experience in product quality discipline in the Electronics Industry.
• Demonstrated experience as a natural leader of cross-functional teams in a fast-paced environment.
• Experience in product quality, reliability, or product engineering for PCB, PCBA, Electronic assembly, and Servers.
• Solid understanding of quality tools such as 8D, CLCA, SPC, Pareto charts, FMEA, GR&R, FAI, CPK, PPAP, etc.
• Familiarity with measurements, ability to identify program NUDD, product CTQ, and process CTP.
• Familiarity with metrics control, for example FPY, LRR, and VLRR.

Pay

The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. A different range applies to specific work locations, including the San Francisco Bay area and New York City metropolitan area, where the base pay range is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation.