Senior Quality Engineer

About the role

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Location/Division Specific Information: Jabil is seeking a Senior Quality Engineer to support our large-form-factor electronics manufacturing operation. This role is instrumental in driving product quality, customer satisfaction, and operational excellence across a complex, high-volume manufacturing environment. The successful candidate will serve as a key quality leader, partnering with customers, operations, engineering, and supply chain teams to ensure compliance, improve performance, and strengthen the site's quality culture.

As a Senior Quality Engineer, you will play a critical role in maintaining and enhancing product quality, customer satisfaction, and manufacturing performance. You will lead quality initiatives, drive continuous improvement, and ensure compliance with customer, regulatory, and industry requirements. Through strong leadership, technical expertise, and customer engagement, you will help deliver world-class products while advancing the site's Quality Management System and operational excellence objectives.

Responsibilities

• Lead quality engineering activities supporting new product introduction (NPI), production, and customer programs.
• Serve as the primary quality interface for customers, supporting audits, quality reviews, escalations, and issue resolution.
• Drive the implementation, maintenance, and continuous improvement of the site's Quality Management System (QMS) in accordance with ISO 9001, customer requirements, and industry standards.
• Lead investigations of customer complaints, internal nonconformances, and manufacturing defects using structured root cause analysis and corrective action methodologies.
• Develop and implement effective corrective and preventive actions (CAPA) to improve quality and reduce risk.
• Partner with manufacturing, engineering, supply chain, and program management teams to proactively identify and mitigate quality risks.
• Facilitate PFMEAs, control plans, process validations, inspection plans, and other quality planning activities for new and existing products.
• Analyze quality metrics and performance data to identify trends, drive improvements, and communicate results to leadership.
• Support internal, customer, and third-party audits and ensure timely closure of audit findings.
• Mentor and provide technical guidance to quality engineers and cross-functional teams on quality tools, systems, and best practices.
• Lead continuous improvement initiatives utilizing Lean Manufacturing, Six Sigma, and statistical problem-solving methodologies.
• Support supplier quality activities including qualification, performance monitoring, and corrective action management.

Requirements

• Bachelor's degree in Quality Engineering, Industrial Engineering, Manufacturing Engineering, Electrical Engineering, Mechanical Engineering, or another related technical field.
• Minimum of 5 years of progressive Quality Engineering experience within electronics manufacturing, EMS, or