Senior Quality Control Technician I
About the Company
Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do. At PROCEPT, we put the patient first and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, and uphold the trust of our shareholders.
At PROCEPT, we believe every person matters—every employee, every patient, every caregiver. Our culture is built on pathological optimism, humility, and high engagement, fostering curiosity, ingenuity, and conviction in the power of technology to transform lives. We offer a live induction program for cross-functional team building, executive leadership immersion, and a deep dive into our mission. Our unique management program develops industry-leading managers through idea exchange and growth in a supportive, challenging environment.
We strive for a work/life blend, creating a professional world you can proudly share with family and friends. Joining PROCEPT BioRobotics means becoming part of a community devoted to making a difference in the world.
About the Role
The Quality Control Technician II will serve as the liaison between the Quality, Operations, Manufacturing, and R&D teams. This role is responsible for maintaining and executing the equipment management and product release process, as well as supporting additional quality system areas such as incoming and in-process inspections, the RGA process, and data acquisition and communication activities.
The ideal candidate must possess high attention to detail, strong interpersonal and communication skills, and the ability to prioritize tasks while maintaining professional working relationships across teams.
Responsibilities
- Represent Quality in Capital Equipment Production and Service Operations
- Assist in and/or perform final review of manufacturing DHR (Device History Records)
- Perform labelling and packaging inspection for CE, Warehouse, and Service Production
- Compile and archive completed and approved DHR and incoming inspections records
- Identify, record, and trend product or documentation quality issues
- Perform transactions in the ERP system to quarantine or release product and finished goods inventory
- Issue nonconformance reports and collaborate with Quality, Operations, Manufacturing, and R&D on resolution
- Assist with nonconformance material movement and ERP transactions
- Process Product Return or RGA (Returned Goods) transactions
- Assist with equipment labeling related to preventative maintenance and calibration
- Audit inspection processes and equipment, providing feedback for continuous improvement
- Assist with engineering studies and measurement systems analysis
- Support in-process inspections as required
- Participate in cross-functional and functional projects related to Product Release
- Train inspectors on new processes and procedures
- Maintain trained status and comply with the PROCEPT BioRobotics Quality Management System to ensure regulatory compliance
- Understand and adhere to PROCEPT BioRobotics Quality and EHS Policies
Requirements
- High School Diploma or equivalent, technical training, or equivalent experience
- 6+ years of related experience in the Medical Device Industry or other highly regulated industry
- Experience performing DHR audits
- Knowledge of Quality Systems, FDA regulations, ISO 13485, and applicable regulatory requirements
- Ability to work within a team and as an individual contributor in a fast-paced environment
- Ability to work with minimal supervision
- Strong organizational and follow-up skills, with high attention to detail
- Solid understanding of MS Office applications
Pay
$29.75 to $35.00 per hour