Senior Quality Assurance Engineer

About the Role

As a Senior Quality Assurance Engineer, you will be a software engineer with a deep passion for quality, embedded within a scrum team. This is not a traditional test-script-writing role. You will write and maintain production-grade test automation, actively pair and mob with developers to build a whole-team quality culture, and raise the engineering bar across the organization. You will design and own our automation frameworks, define testing standards, and coach fellow engineers so that quality becomes a shared responsibility.

This is a hybrid position. You are expected to be in the West Des Moines office 3 days per week. This position does not provide visa sponsorship now or in the future.

Responsibilities

• Own the Automation Engineering
  • Design, build, and maintain test automation frameworks from scratch — covering integration, regression, and end-to-end test suites
  • Write clean, maintainable test code using tools such as Playwright, Cucumber, and related frameworks in the team’s primary tech stack
  • Establish and evolve testing standards, patterns, and best practices across the product line
  • Set up and maintain test environments and test data pipelines to support reliable, repeatable automated test execution
  • Contribute to CI/CD pipeline improvements to ensure automated tests run efficiently on every build
• Enable the Team - Shift Quality Left
  • Pair and mob with software engineers daily to help write integration and regression tests as part of normal sprint work
  • Champion a whole-team ownership model where every engineer contributes to test coverage, not just QA
  • Lead working sessions, code reviews, and hands-on enablement to build test-writing capability across the scrum team
  • Engage during story refinement to challenge testability, surface design gaps, and define acceptance criteria early
  • Drive test-driven development (TDD) and behavior-driven development (BDD) practices where applicable
• Improve Delivery Quality Across the Board
  • Serve as a quality advocate across the scrum team, holding a high bar for what ‘done’ means on every feature
  • Collaborate with other QA engineers on testing approaches, tooling decisions, and cross-team consistency
  • Identify and address systemic quality gaps — not just individual defects
  • Grow into a Subject Matter Expert (SME) on the product and contribute to internal documentation and release communication
  • Participate in product demonstrations for internal stakeholders and, over time, external clients as your product knowledge matures

Requirements

• 4-year degree in Computer Science, Software Engineering, or a related technical field — or equivalent hands-on engineering experience
• 5+ years of software engineering experience, with a meaningful portion spent focused on quality and test automation
• Deep proficiency in at least one programming language: Java, Python, or JavaScript/TypeScript
• You write real code, not just configuration
• Hands-on experience building test automation frameworks from the ground up (not just maintaining existing suites)
• Strong working knowledge of integration testing and regression testing strategies, and the ability to teach them to others
• Experience with browser-based end-to-end/functional automation (Examples include Playwright, Cypress, and Selenium)
• Experience with BDD tooling (Cucumber or similar) and writing Gherkin-style acceptance criteria
• Proven experience working in Agile/Scrum teams, including participation in refinement, sprint planning, and retrospectives
• Ability to read, write, and review code in a collaborative engineering environment — comfortable in pull request reviews
• Experience with SQL and the ability to set up and validate test data in relational databases
• Familiarity with CI/CD concepts and integrating automated tests into build pipelines (Jenkins, GitHub Actions, or similar)
• Ability to work in the West Des Moines office 3 days per week
• Some travel to client locations may be required based on business need

Preferred Skills

• Certifications in Quality Assurance, software engineering, or Agile practices (ISTQB, AWS, SAFe, etc.)
• Experience in healthcare IT, SaaS platforms, or other regulated software environments
• Experience with Linux environments and command-line tooling
• Exposure to load and performance testing tools (e.g., k6, JMeter, Gatling)
• U.S. Citizenship (may be required for positions supporting specific contracts)

About Telligen

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over our 50-year history, health care has evolved — and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs, and deliver innovative, mission-driven solutions.

Our business is our people, and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact, and help shape the future of health.

• Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
• Community: We show up — for our clients, our communities, and each other. Being a responsible corporate partner is part of who we are.
• Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
• Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.