Senior Quality Assurance Analyst

About the role

The Senior Quality Assurance Analyst plays a crucial role in ensuring the quality and compliance of retail insurance within McGriff Specialty, a division of Marsh McLennan Agency. This position leverages a team-oriented approach to enhance the firm's high-quality standards.

Responsibilities

• Conduct quality assurance reviews to identify opportunities for improvement and potential compliance-related deficiencies.
• Communicate with stakeholders and develop implementation plans to ensure adherence to the firm’s high-quality standards.
• Work independently and prioritize responsibilities while maintaining responsiveness, urgency, and professionalism.
• Utilize basic computer applications like Microsoft Office to support your work.

Requirements

• College degree or equivalent education, training, and work-related experience.
• Five years of experience within the insurance industry.
• Effective written and verbal communication and facilitation skills.
• Proven ability to act with responsiveness, urgency, and professionalism.
• Proficiency in basic computer applications, such as Microsoft Office software products.

Qualifications

• Commercial Insurance Experience (a plus).

Skills

• College Degree or equivalent education, training and work-related experience.
• Five years of experience within the insurance industry.
• Ability to work independently.
• Highly effective written / verbal communication and facilitation skills.
• Proven ability to act with responsiveness, urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid Work.
• Charitable contribution match programs.
• Stock purchase opportunities.

Pay

The applicable base salary range for this role is $56,100 to $104,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Schedule

This role offers a hybrid schedule, combining remote and in-office work options.

Benefits

• Health and welfare benefits.
• Tuition assistance.
• 401K savings and other retirement programs.
• Employee assistance programs.

Application

Applications will be accepted until August 31, 2026. For more information about a career at McGriff, visit https://www.mcgriff.com/. To view additional career opportunities, visit http://marshmma.com/careers.