Senior Quality Assurance Analyst

About the role

Kipsu is seeking a Quality Analyst to join our QA team. This role is crucial for ensuring the high quality of our product and guiding these efforts in both the short and long term.

Responsibilities

• Write, execute, and maintain detailed test plans and test cases for new features, enhancements, bug fixes, and large cross-functional initiatives.
• Regularly update and organize test suites; proactively maintain a well-documented library of test plans for reuse and regression.
• Build and maintain automated end-to-end tests, regularly contributing meaningful enhancements to test frameworks and scripts.
• Demonstrate knowledge of automation concepts and improve efficiency through effective use of test automation tools.
• Prepare test environments with appropriate configurations, test data, and settings for issue sing, UAT, regression, and release cycles.
• Design and execute comprehensive API test suites.
• Actively participate in all Agile ceremonies and QA phases, providing accurate estimates, reporting risks, and collaborating on user stories and acceptance criteria.
• Participate in design and requirement reviews, ensuring testability, quality considerations, and clear documentation.
• Accurately verify, reproduce, and prioritize bugs reported by customers; set priority/severity ratings using thoughtful reasoning and impact analysis.
• Dig into logs, network traces, and backend data to independently diagnose root causes.
• Perform release sing and own release communication in coordination with the release cycle.
• Coach and mentor other quality analysts on the team.
• Comprehensive accessibility testing meeting WCAG 2.1 AA standards.
• Apply a solid understanding of non-functional test techniques (usability, performance, reliability, etc.) to create and execute relevant test scenarios.
• Foster cross-functional teamwork by initiating and leading collaborative efforts between QA, engineering, product, and support teams.

Requirements

• 6+ years of experience as a Quality Analyst and/or Quality Engineer.
• 2+ years of experience in a lead QA role.
• 2+ years of hands-on experience with automated test tools such as Selenium, Cypress or Playwright.
• Strong hands-on API test experience (we use Postman).
• Strong knowledge of SQL.
• Self-starter who can hit the ground running.
• Attention to detail and organization – you take pride in your work and in knowing that we have covered all the bases and will let us know if we haven't.
• Ability to collaborate with Engineering, Product and customer-facing teams to deliver critical new capabilities into the field.
• Experience mentoring and leading other quality analysts.
• Experience coordinating and executing web and mobile software releases.
• Ability to identify and address non-functional test needs (performance, security, accessibility).
• Ability to communicate effectively on technical concepts with technical and non-technical audiences.

Qualifications

• BS/BA in Computer Science, Software Engineering, or related field.
• Experience with agile methodologies and continuous integration/continuous deployment (CI/CD).
• Experience with test management tools such as Jira, TestRail, or similar.
• Experience with cloud-based testing platforms such as Sauce Labs, BrowserStack, or similar.

Skills

• Strong problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Knowledge of web and mobile technologies.
• Experience with DevOps principles and practices.

Benefits

• Hybrid work model with flexible work arrangements.
• Competitive salary range of $90k-$110k depending on experience.
• Health insurance coverage.
• 401(k) retirement plan.
• Flexible vacation policy.
• Professional development opportunities.
• Employee recognition program.

Pay

The salary range for this role is $90k-$110k depending on experience.

Schedule

Kipsu offers a hybrid work model that allows for focused time at home and encourages increased collaboration on in-office days.