Senior QA/QC Manager

About the role

The Senior QA/QC Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements and agreements with trade partners, purchase orders, meeting minutes and shop drawing logs.

Responsibilities

• Accountable for the guarantee of the quality of work performed as well as meeting the project's contractual quality requirements set forth by the client
• Represent Suffolk with Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors
• Establish a strong relationship with all stakeholders to ensure that all potential and actual quality issues are fully resolved
• Monitor and/or prepare comprehensive project specific QA/QC plans
• Review and update QC punch lists and coordinate punch list completion with GC and subcontractors
• Verify the implementation and operation of the quality assurance and control systems by planning and conducting internal quality audits and inspection of activities on-site
• Ensure implementation and continuous improvement in overall Quality Systems
• Review, update, and verify the distribution of the Quality Management Procedure, Quality Manual, and related procedures for Infrastructure, MEP, Civil, and other subcontractors
• Prepare PowerPoint decks and present to management on progress, findings, and recommendations
• Liaise with the General Contractor, Client, and Project Management team to ensure that all potential and actual quality issues are fully resolved

Qualifications

• Bachelor’s degree in construction management, Engineering or applicable discipline and experience related to project size/scope
• 15-20 years of construction quality management experience
• Experience working as a QA/QC Manager for large Commercial, Industrial, or Mission-Critical Facilities construction projects
• Demonstrated ability to understand technical and complicated construction programs and the ability to communicate progress to both technical and management-level personnel
• Demonstrated ability to develop and manage non-conformance, deficiencies, and reporting programs, including root cause analysis
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• A strong sense of urgency and initiative
• Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner

Skills

• Strong knowledge of construction industry standards and regulations
• Proficiency in Microsoft Office Suite
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to manage multiple projects simultaneously

Benefits

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.

Pay

Where required by law, pay ranges can be found in Suffolk's job postings. Base Salary for this position is just one component of Suffolk’s total rewards package for employees. Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall total rewards strategy.

Schedule

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.