Senior QA Manager

Responsibilities

• Manage and improve quality systems, including investigations, corrective actions, audits, customer complaints, and supplier issues.
• Oversee the resolution of operational discrepancies and customer complaints.
• Lead training programs and document management processes.
• Collaborate with teams to address and resolve non-compliance issues.
• Analyze and present quality data for decision-making.
• Supervise programs such as CAPA (Corrective and Preventive Actions), change management, and environmental monitoring.
• Aprove validation documents and ensure clinical supplies meet quality standards.
• Conduct supplier and internal audits, and participate in client and regulatory inspections.
• Lead quality review board meetings and report on quality metrics.
• Manage and mentor the Quality Compliance team.
• Perform other duties as assigned.

Requirements

• A degree or equivalent experience in a relevant field.
• Strong communication and interpersonal skills to work effectively across teams.
• Ability to manage multiple projects and prioritize tasks efficiently.
• Problem-solving skills and attention to detail.
• Proficiency in Microsoft Office and familiarity with cGMPs (current Good Manufacturing Practices).
• Knowledge of the pharmaceutical industry and quality assurance processes.
• Leadership and team management experience.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple projects and prioritize tasks efficiently.
• Problem-solving skills and attention to detail.
• Proficiency in Microsoft Office.
• Familiarity with cGMPs (current Good Manufacturing Practices).
• Knowledge of the pharmaceutical industry and quality assurance processes.
• Leadership and team management experience.