Senior Purchase to Pay Engagement and Governance Specialist (Remote)

About the role

The Senior P2P Engagement & Governance Specialist plays a crucial role in governing outsourced P2P operations, driving continuous improvement initiatives, and aligning P2P operations with enterprise objectives. This role involves engaging with various stakeholders, managing complex P2P and Accounts Payable processes, and leading process improvement initiatives.

Responsibilities

• Govern outsourced P2P operations by monitoring KPIs, SLAs, and service delivery performance to ensure accountability and operational excellence
• Drive continuous improvement initiatives by identifying process inefficiencies, conducting root cause analysis, and implementing scalable solutions
• Partner with Finance, Procurement, Treasury, Compliance, and business stakeholders to ensure alignment of P2P operations with enterprise objectives
• Build and maintain strong controls environments while ensuring adherence to policies, procedures, and audit requirements
• Influence cross-functional partners and managed service providers to deliver against agreed operational outcomes without direct authority
• Develop and deliver training programs to business groups to improve understanding and adoption of P2P processes
• Monitor system performance and communication channels to ensure smooth end-to-end invoice and payment processing
• Lead or contribute to cross-functional process improvement initiatives and transformation projects

Requirements

• Minimum of 4+ years of experience in business operations, finance operations, process management, program management, or process improvement
• Proven experience managing or partnering with outsourced service providers or managed services
• Demonstrated experience in process improvement, operational governance, or workflow design

Qualifications

• Bachelor’s degree in Business, Finance, or related field (or equivalent experience)
• Strong understanding of end-to-end P2P / AP processes and operational controls
• Proficiency in PowerPoint and ability to develop executive-level presentations
• Experience with data-driven decision-making and cross-functional communication

Skills

• Strong communicator with ability to influence across all levels of the organization
• Comfortable working in ambiguous, fast-changing environments
• Strong problem solver with ability to balance detail orientation and big-picture thinking
• Highly collaborative with strong stakeholder management skills

Key Attributes

• Strong bias toward operational excellence and continuous improvement
• Prior experience in large-scale process transformation or global operational programs
• Experience working in complex, multi-stakeholder enterprise environments
• Experience in gaming, tech, or global entertainment companies

Benefits

Our world offers a comprehensive benefits package designed to promote physical, emotional, and financial well-being for our employees. This includes:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
• 401(k) with Company match, tuition reimbursement, charitable donation matching
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs

Pay

The standard base pay range for this role is $65,790.00 - $121,728.00 Annual. New hire compensation is negotiable.

Schedule

This role is remote, located in Playa Vista, California.