Senior Public Safety & Security Field Activity Specialist

About the role

The Senior Field Activity Specialist position is a uniformed security role that provides continuous security services and supports the work on developing partnerships to support increased collaboration between Sound Transit, First Responders (police, fire and emergency medical services) and the community. The goal is to improve and maintain system safety and security for Sound Transit and the communities we serve.

Responsibilities

• Serve as the operational Shift Lead for scheduled shifts that lack an assigned Supervisor.
• Gather preliminary information and generate required reports related to accidents and injuries involving Field Activity Specialists on their assigned shift.
• Serve as back-up Supervisor when assigned Supervisors are on Paid Time Off (PTO), in training, or otherwise unavailable.
• Serve as security event planners, participating in a wide range of planning meetings to identify security needs and resource needs.
• Support overall Field Activity staffing by serving as a FLEX officer, as required.
• Develop, execute, and continually improve all field training guidelines and training materials.
• Document trainee progress in accordance with Field Activity field training guidelines and advise the Field Activity Manager(s) and Supervisor(s) on trainee performance issues.
• Conduct security operations across the tri-county Sound Transit service area during assigned shifts over a 24 hour/7 day a week period.
• Conduct mobile and foot-based patrols of designated agency facilities, stations, and transit vehicles, in accordance with routes, schedules and directions provided by Field Activity Manager(s), Supervisor(s) and/or established mobile patrol orders.
• Recognize and respond to potential trespassing issues on agency owned and operated facilities, properties, and transit vehicles.
• Respond to critical safety and security incidents to ensure the safety of agency personnel and passengers and to coordinate response efforts with law enforcement, fire, and emergency medical services, to mitigate impacts on transit service.
• Provide timely and accurate information related to critical incidents to the Security Operations Center, the Emergency Operations Center, and Public Safety management.
• Conduct and coordinate public safety and crowd management efforts for large events impacting the transit system, such as concerts or sporting events.
• Assist passengers and the public in and around Sound Transit facilities and services, including helping them address public safety and security concerns, navigating the transit system, and providing information or access to social service resources for individuals in need.
• Perform clerical duties such as completing reports, updating databases, and typing correspondence.
• Manage all daily operational activities (preparing reports, logging duty status, uploading photos, and making notes) through the agency’s Computer Aided Dispatch (CAD) system and security radio/dispatch system.
• Deploy and use a range of agency-provided safety equipment as required, i.e., security radios, laptop computers, traffic cones, crowd control devices, fire extinguishers, bolt cutters, etc.

Requirements

• Education and Experience: Bachelor's degree in Criminal Justice, Emergency Management, Homeland Security or related field. Four years of experience in experience in the public sector providing service to the public or customers, preferably in a public-facing security, fire/emergency medicine and/or law enforcement fields; Or an equivalent combination of education and experience.
• Required Licenses Or Certifications: Valid and unrestricted state Driver's License. (This position is responsible for operating public safety non-revenue vehicles that are loaded with security, safety, and first aid gear and equipment.) CPR/First Aid/AED/Stop the Bleed certification (to be obtained once hired) Rail and transit safety certifications (to be obtained once hired).
• Required Knowledge And Skills: Ability to provide clear and concise operational guidance to Field Activity Specialists in the field. Ability to successfully complete agency required initial and refresher training for the position, to include training on report writing, radio use, defensive tactics, handcuffing, CPR/First Aid/AED, defensive driving, Incident Command, rail safety, Field Activity policies and procedures, and similar safety and security topics. Ability to engage with individuals from all backgrounds and provide clear and concise direction on safety and security matters. Ability to remain calm and focused during situations where personal safety or safety of others may appear to be at risk. Ability to de-escalate potentially confrontational and/or violent situations. Ability to speak in public, in front of small to medium sized crowds, to include providing instruction in the Field Activity training environment. Ability to prepare detailed operational and administrative reports and gather relevant data using standard office computer technology (computers, word processors, spreadsheets, email programs, etc.). Ability to recognize, secure, and preserve areas/evidence for law enforcement and emergency response personnel. Ability to manage daily operational activities within the virtual environment of the agency’s CAD system in the field and in the office via agency provided laptop computer and smartphone. Knowledge of basic safety, security, and criminal justice concepts. Ability to recognize, prepare, and assist with evacuations and/or emergency situations. Ability to solve problems and demonstrate creativity. Maturity and a responsible attitude. Independent and able to work in an unsupervised environment. Resilience and confidence. Good teamwork skills. Strong written and verbal communication skills. Patience and tolerance. A strong understanding of cultural differences. Honesty, fairness, and reliability. Maintain positive working relationships with staff, customers and supporting organizations, such as law enforcement, to promote confidence in the safe and secure delivery of transit services.

Qualifications

Sound Transit offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retail Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Career Development: Competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.