Public Safety & Security Field Activity Specialist

About the role

The position involves executing all aspects of the Field Activity Specialist/internalized Mobile Patrol program, including conducting vehicle-based security patrols, responding to alarms and calls for service, and providing physical security services.

Responsibilities

• Conduct mobile and foot-based safety and security patrols across the tri-county Sound Transit service area during assigned shifts over a 24 hour/7 day a week period.
• Respond to critical safety and security incidents to ensure the safety of agency personnel and customers and to coordinate response efforts with First Responders to mitigate service disruptions.
• Participate in Incident Command and Emergency Management activities related to major safety and security events, in accordance with FEMA National Incident Management System standards.
• Provide timely and accurate information related to critical incidents to the Security Operations Center, the Emergency Operations Center, and Public Safety management.
• Gather preliminary investigative information related to major system safety and security events for subsequent use in agency safety/security and/or law enforcement investigations.
• Coordinate and execute the agency’s parking enforcement program, to include testifying in court proceedings as necessary.
• Coordinate unplanned station or facility closures and conduct safe and orderly station or facility evacuations.
• Ensure safety during planned or unplanned service interruptions or other large public events by maintaining order and monitoring response and recovery efforts.
• Assist passengers and the public in and around Sound Transit facilities and services, including helping them address public safety and security concerns, navigating the transit system, and providing information or access to social service resources for individuals in need.
• Perform clerical duties such as completing reports, updating databases, and typing correspondence.
• Deploy and use a range of agency-provided safety equipment as required, i.e., security radios, laptop computers, traffic cones, crowd control devices, fire extinguishers, bolt cutters, etc.

Requirements

• Education and Experience: Bachelor's degree in Criminal Justice, Emergency Management, Homeland Security, or related field; Four years of experience in the public sector providing service to the public, preferably in a public facing security, fire/emergency medical and/or law enforcement fields; Or an equivalent combination of education and experience.
• Required Licenses Or Certifications: Valid state driver's license. This position is responsible for operating public safety non-revenue vehicles that are loaded with security, safety, and first aid gear and equipment. CPR/First Aid/AED/Stop the Bleed certifications (to be obtained once hired). Rail and transit safety certifications (to be obtained once hired).
• Required Knowledge And Skills: Ability to successfully complete agency-required initial field training and refresher training for the position, to include training on report writing, radio use, CPR/First Aid/AED/Stop the Bleed, defensive driving, suspicious device recognition and response, Incident Command, rail safety, Field Activity policies and procedures, and similar safety and security topics. Ability to engage with individuals from all backgrounds and provide clear and concise direction on safety and security matters. Ability to remain calm and focused during situations where personal safety or safety of others may appear to be at risk. Ability to de-escalate potentially confrontational and/or violent situations. Ability to speak in public, in front of small to medium sized crowds. Ability to prepare detailed operational and administrative reports and gather relevant data using standard office computer technology (computers, word processors, spreadsheets, email programs, etc.). Ability to recognize, secure, and preserve areas/evidence for law enforcement and emergency response personnel. Ability to manage daily operational activities within the virtual environment of the agency’s CAD system in the field and in the office via agency provided laptop computer and smartphone. Knowledge of basic safety, security, and criminal justice concepts. Ability to recognize, prepare, and assist with evacuations and/or emergency situations. Ability to solve problems and demonstrate creativity. Maturity and a responsible attitude. Independent and able to work in an unsupervised environment. Resilience and confidence. Good teamwork skills. Strong written and verbal communication skills. Patience and tolerance. A strong understanding of cultural differences. Honesty, fairness, and reliability. Maintain positive working relationships with staff, customers and supporting organizations, such as law enforcement, to promote confidence in the safe and secure delivery of transit services.

Qualifications

• Direct knowledge of community engagement/liaison tactics and practices such as community policing, school resource officer, or similar civilian functions.
• Experience assisting employees or passengers during emergency situations.

Skills

• Ability to recognize, prepare, and assist with evacuations and/or emergency situations.
• Ability to solve problems and demonstrate creativity.
• Maturity and a responsible attitude.
• Independent and able to work in an unsupervised environment.
• Resilience and confidence.
• Good teamwork skills.
• Strong written and verbal communication skills.
• Patience and tolerance.
• A strong understanding of cultural differences.
• Honesty, fairness, and reliability.

Benefits

• Sound Transit also offers a competitive benefits package with a wide range of offerings, including: Health Benefits, Long-Term Disability and Life Insurance, Employee Assistance Program, Retirement Plans, Paid Time Off, Parental Leave, Pet Insurance discount, ORCA Card, Tuition Reimbursement, Inclusive Reproductive Health Support Services.

Pay

Salary range is $25.00/hour to $69.23/hour with a midpoint of $47.12/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Sound Transit offers a competitive benefits package.

Schedule

This position may be assigned to begin and end the day at any of our starting locations (Lynnwood, Seattle-Union Station, Redmond or Federal Way/Tacoma). Selected candidates must be able to report to any of these locations, according to their shift assignment.