Senior Office of Public Safety Field Communications Specialist.

About the role

This position is located within the Division of Homeland Security and Emergency Management (DHSEM). The division is a dynamic and diverse team that is committed to developing, administering and coordinating comprehensive and integrated statewide emergency management and homeland security programs.

The Office of Public Safety Communications (OPSC) provides critical and essential public safety two way radio communications to over 1,000 local, state, tribal and federal public safety and governmental agencies across the state. On average the system supports 8 – 9M calls per month and is one of the largest communications systems in the United States.

Responsibilities

• Aid in establishing installation, maintenance and operating processes and procedures.
• Provide field modifications, develop and construct circuits, systems and peripheral communication assemblies using the manufacturer’s instructions, best practices and industry standards.
• Install and repair equipment and systems where little or no documentation is available.
• Support supervisors and regional engineers with estimates of manpower resources, time, and costs for materials and equipment to upgrade and maintain communications systems.
• Update instruction manuals and schematics involving various types of equipment serviced by the division.
• Conduct remote monitoring of microwave and statewide wireless networks daily to ensure availability and reliability.
• Perform required repairs and/or calibration activities when faults or issues regarding levels of service are detected.
• Participate in maintenance and installation of microwave systems, base/repeater station systems, two-way mobile radio, and auxiliary equipment.
• Maintain proficiency in TDM circuits, -48 VDC power systems, and related telecommunication standards.
• Evaluate the unique demands of remote site environments and deploy with appropriate equipment, protective gear, and tools.

Requirements

Requires to be on-call, done on a rotation basis with other team members.

Qualifications

• High School Diploma or equivalent.
• At least 3 years of experience in telecommunications or related field.
• Knowledge of microwave, telephone, two-way radio, digital trunked radio (DTR), data and video communications equipment and systems.
• Ability to climb towers to install, repair, remove, and assess the condition of structures and equipment.
• Proficiency in TDM circuits, -48 VDC power systems, and related telecommunication standards.
• Ability to perform remote monitoring of microwave and statewide wireless networks daily to ensure availability and reliability.
• Ability to perform required repairs and/or calibration activities when faults or issues regarding levels of service are detected.
• Ability to participate in maintenance and installation of microwave systems, base/repeater station systems, two-way mobile radio, and auxiliary equipment.
• Ability to maintain proficiency in TDM circuits, -48 VDC power systems, and related telecommunication standards.
• Ability to evaluate the unique demands of remote site environments and deploy with appropriate equipment, protective gear, and tools.

Skills

• Technical assistance and support.
• Installation, maintenance and operating processes and procedures.
• Field modifications, development and construction of circuits, systems and peripheral communication assemblies.
• Remote monitoring of microwave and statewide wireless networks.
• Repair and calibration activities.
• Maintenance and installation of microwave systems, base/repeater station systems, two-way mobile radio, and auxiliary equipment.
• Climbing towers to install, repair, remove, and assess the condition of structures and equipment.
• Design and fabrication of new and untried electronic equipment.
• Documentation and communication.
• Emergency assistance and response.

Benefits

We provide a wide range of benefits to our employees. Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts. Eligible employees receive Basic Life and AD&D insurance equal to their annual earnings subject to a minimum benefit of $50,000 and a maximum of $250,000. Basic Life and AD&D are provided by the State of Colorado at no cost to employees. The State of Colorado's Wellness Program, State of Health, is a no-cost, year-long program that supports an employee’s health and wellness goals. This program offers personalized health coaching, skill groups and more. Participants can earn a $20 per month health insurance premium discount. Through BenefitHub, State of Colorado employees have access to discounts, promotions and special programs from hundreds of retailers, restaurants, travel and entertainment venues throughout Colorado and across the country. State contribution into a Health Savings Account when enrolled in a High Deductible Health Plan. Eligible employees have access to medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI). Eligibility for hybrid or other flexible work arrangements based on the nature of the role. We offer excellent retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details. We provide generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days. The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services. Tuition reimbursement and reduced college tuition at CSU Global and DeVry University. We offer Credit Union of Colorado membership eligibility. To learn more about State of Colorado benefits, please visit State of Colorado benefits.