Senior Provider Solutions Specialist

Job Summary

The Senior Provider Solutions Specialist at HCA Healthcare serves as a subject-matter expert for physician-facing technologies. They assist with resolving issues, improving processes, and enhancing the physician experience. They train others and participate in projects, while maintaining collaborative relationships and engaging across business units.

Qualifications

• Proven ability to organize and prioritize tasks
• Flexibility to manage changes and provide a positive voice during periods of change
• Demonstrated leadership skills
• Advanced communication and customer service abilities
• Ability to build and maintain relationships with all levels of the organization
• Expertise in regulatory and governmental compliance
• Mature understanding of application support processes and workflows
• Bachelor’s degree preferred or equivalent work experience
• Five or more years of previous experience in healthcare-related fields
• Proficiency in applications support, ambulatory EHRs, or integrated applications

Knowledge, Skills & Abilities

• Organizational: Ability to prioritize tasks and maintain attention to detail
• Flexibility: Adaptable to changing environments
• Leverage: Demonstrated refined leadership skills
• Communication: Ability to lead discussions and deliver information clearly and effectively
• Customer Service: Customer service excellence and handling multiple duties simultaneously
• Relationship Building: Ability to establish and maintain relationships with all levels of the organization
• Problem Solving: Initiative and expertise in analyzing and solving complex problems
• Clinical/Technical: Understanding of regulatory guidelines and information systems
• Computer Skills: Advanced computer skills

Benefits

HCA Healthcare offers a comprehensive benefits package including:

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing

Company Culture

We believe in "Good people beget good people," and we strive to create a supportive and collaborative environment where everyone can thrive. Join us to be part of a community of caring professionals dedicated to making a difference in the lives of those we serve.