Senior Property Manager

Job Responsibilities

• Client Support & Property Management
• Scheduling with Maintenance Technicians, Maintenance Manager and Property Managers and customers.
• Work with Maintenance Managers and Property Managers to assist with daily workload.
• Provide Emergency On-Call Support and assistance to the Maintenance Department, as needed.
• Daily correspondence with Clients, Tenants, Property Managers, and other staff to ensure the highest levels of communication and customer service.
• Ability to maintain and review property accounting records and reports.
• Annual lease renewal analysis, negotiation, preparation, and completion for all individual and portfolio units.
• Absorb and manage low-income lease compliance, lease renewals, and recertifications.
• Administrative
• Aid in the overall management and administration of the Company as needed.
• Keep records on contractors, vendors and maintenance employees.
• Communicate regularly with Maintenance Managers, Property Managers, Director, Managing Director, and accounting staff regarding property activities.
• Data entry, and task management in software systems, including record keeping on contractors, vendors and maintenance employees.
• Billing/invoicing administration.
• Actively work to promote the firm wherever possible, including in solicitation of new clients.
• Operations
• Enforce professionalism standards for safety and customer service.
• Respond to all requests promptly, and arrange for troubleshooting and repairs.
• Aid in large project management, recommending vendors, obtaining multiple prices, etc.
• Accurately report all hours worked for all team members and regularly update customers and operational systems.

Qualifications

• 5+ years management experience with mixed-use multi site residential
• Experience working with low income housing authorities and tenants required
• Experience working with Yardi Voyager required
• Must Be Highly Motivated and willing to work off hours and weekends from time to time.
• Must have excellent written and verbal communication skills
• Property Management Certifications a plus, but not required.
• Bachelor’s degree or higher preferred