Senior Property Manager

About the Role

We are seeking a dedicated Senior Property Manager to oversee the operational and financial success of two or more properties while holding Regional Manager responsibility for at least one assigned asset. This role is ideal for an experienced property management professional with a passion for leadership, resident service, and financial performance.

Responsibilities

• Direct and coordinate all activities of the properties in your portfolio to ensure company and ownership financial and business objectives are achieved.
• Manage all operational and financial aspects of assigned apartment communities, including personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, reporting, and compliance with applicable laws and company policies.
• Hire, train, coach, and supervise all on-site personnel to ensure high performance and accountability.
• Conduct performance evaluations, manage employee relations, and partner with Human Resources on staffing decisions.
• Lead regular staff meetings, manage schedules, and ensure proper emergency coverage.
• Oversee property budgets, capital expenditures, and financial reporting to meet revenue and expense targets.
• Manage rent collections, delinquency, deposits, and legal actions in compliance with state and local laws.
• Monitor expenses, control costs, and identify opportunities to increase property income.
• Support leasing operations including tours, application approvals, and timely move-ins.
• Manage lease renewals, rent increases, and resident communications to drive retention.
• Ensure resident requests are addressed promptly and promote resident satisfaction daily.
• Conduct regular property inspections and oversee maintenance operations and preventative programs.
• Coordinate with Maintenance Supervisors and outside contractors to ensure timely, cost-effective repairs.
• Ensure vacant units are market-ready and the community maintains strong curb appeal.
• Develop and implement property-specific marketing strategies to increase traffic and occupancy.
• Conduct monthly market surveys and competitive analysis to stay informed on local conditions.
• Oversee advertising efforts and support leasing teams with training and performance improvement.
• Ensure compliance with all federal, state, and local laws including Fair Housing regulations.
• Enforce company policies and standard operating procedures across assigned properties.
• Promote and monitor safety initiatives to maintain a secure environment for residents and staff.

Qualifications

• Bachelor’s degree from a four-year college or university or 7–10 years of related property management experience, or an equivalent combination of education and experience.
• Proven experience managing multiple properties and supervising management and maintenance teams.
• Strong knowledge of budgeting, financial reporting, and operational controls.
• Property Manager License and/or Real Estate License as required by state or local regulations.
• ARM, CAM, CAPS, MPM, or RMP designations preferred.
• Valid driver’s license and ability to travel between properties.

Skills

• Strong leadership, interpersonal, and communication skills.
• Sound judgment and problem-solving abilities.
• Ability to analyze data and make informed operational decisions.
• Proficiency with property management software, spreadsheets, and word processing programs.

Benefits

• 20% Rent Discount
• Excellent Base Pay: $85,000-$100,000/year
• Property Staff Shared Renewal Commissions (paid monthly)
• Morgan Essentials Incentives (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 holidays per year and sick leave

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.