Senior Property Manager

About the role

Martin is seeking an experienced, dynamic Commercial Property Manager to join our collaborative team of professionals and manage a portfolio of multiple and/or single-building commercial real estate properties. This is an onsite, full-time position based in our East Lansing office.

Responsibilities

• Coordinate management responsibilities with administrative staff, assistant property managers, facilities manager, property managers, maintenance, leasing, and accounting.
• Prepare, present, and manage the annual operating budget and monthly financial reporting package for the assigned portfolio.
• Assist the team in developing, recommending, and implementing annual budgets.
• Communicate regularly with tenants, clients, and internal staff to provide clear direction and supervision.
• Direct leasing efforts toward ownership objectives and assist in driving results.
• Ensure departmental and company objectives and timelines are met.
• Oversee work orders, preventive maintenance, capital work, project management, move-in and move-out coordination, and communication.
• Direct internal and third-party teams to perform routine and preventive maintenance; maintain and update logs and follow up accordingly.
• Manage and negotiate all lease renewals in conjunction with the client and assist the team as needed.
• Prepare lease proposal forms, lease documents, and communications to tenants or leasing representatives.
• Approve lease abstracts and final document output where authorized.
• Prepare monthly written reports, including the month-end owner package in collaboration with accounting.
• Prepare assessments and submit them with each lease proposal.
• Authorize payments from the client operating account and follow up on accounts receivable.
• Handle emergency situations (e.g., fire, evacuation, equipment failure) by providing corrective actions and communicating action plans to all parties.
• Provide guidance to the team during emergencies and recommend corrective actions based on facts.
• Analyze property management issues, assess proposals, and coordinate repairs with vendors and maintenance staff.
• Use a proactive approach to meet investment objectives, communicate insights, and drive profitability.
• Conduct regular site inspections to ensure quality assurance and efficient service.
• Provide clients with insights and direct them to other Martin service lines as needed.
• Spearhead and assist in new business pursuits and contract negotiations.
• Perform all other tasks related to the assigned portfolio and company objectives.
• Non-standard working hours may apply.

Requirements

• Bachelor’s degree.
• 5+ years of related commercial real estate industry experience.
• Real Estate Salesperson License with the State of Michigan.
• Intermediate skills with Microsoft Office, particularly Excel.
• Working knowledge of Yardi software preferred.
• Commercial designation (CPM, ARM) preferred.

Skills

• Ability to solve problems, multitask, and work with varying personalities.
• Superior customer service, communication, and follow-through skills.
• Strong work ethic and daily commitment to tasks.
• In-depth knowledge of policies, procedures, and business practices to achieve results.

Physical Requirements

• Activities associated with general office work, including sitting, walking, standing, talking, or hearing for long periods.
• Using hands to write, key, handle, or feel objects, tools, or controls.
• Reaching, stooping, kneeling, crawling, crouching, pushing, pulling, and lifting.

Benefits

• Health, vision, and dental insurance.
• 401K retirement plan.
• Paid time off (PTO).