Senior Property Manager

Job Details

Key Responsibilities

• Oversee the day-to-day operations of multiple affordable housing communities.
• Ensure properties are maintained to company, ownership, and regulatory standards.
• Develop and implement operational strategies to maximize occupancy, resident retention, and overall asset performance.
• Conduct regular property inspections and ensure timely resolution of maintenance, safety, and resident concerns.
• Manage vendor relationships and service contracts.
• Ensure full compliance with LIHTC, HUD, Section 8, HOME, Rural Development, and other affordable housing programs.
• Oversee annual certifications, recertifications, audits, and regulatory reporting.
• Maintain readiness for state agency, investor, lender, and internal compliance reviews.
• Monitor changes in affordable housing regulations and implement necessary operational updates.
• Collaborate with compliance teams to mitigate risk and ensure adherence to all federal, state, and local requirements.
• Prepare and manage annual operating budgets and capital expenditure plans.
• Analyze monthly financial reports, variances, rent collections, delinquency reports, and occupancy trends.
• Identify opportunities to improve NOI and operational efficiencies.
• Approve expenditures and ensure adherence to budgetary guidelines.
• Monitor accounts receivable, bad debt, and collection activities.
• Lead, mentor, and develop Property Managers, Assistant Property Managers, Leasing Professionals, and Maintenance teams.
• Establish performance expectations and conduct regular evaluations.
• Foster a culture of accountability, customer service, compliance, and continuous improvement.
• Support recruiting, onboarding, and training initiatives.
• Promote exceptional resident experiences through responsive service and resident engagement programs.
• Address escalated resident concerns and conflict resolution matters.
• Build productive relationships with housing authorities, investors, community stakeholders, and ownership groups.
• Represent the organization at community meetings and industry events when appropriate.
• Partner with Asset Management and Ownership teams to execute business plans.
• Oversee capital improvement projects, renovations, and unit turns.
• Ensure physical assets are maintained in accordance with company standards and regulatory requirements.
• Support acquisition, transition, and stabilization activities as needed.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Property Management, Finance, or related field preferred.
• Equivalent combination of education and experience may be considered.
• 5+ years of progressive property management experience.
• 5+ years managing affordable housing portfolios.
• Strong experience with LIHTC, HUD, Project-Based Section 8, Housing Choice Voucher programs, and other affordable housing programs.
• Multi-site portfolio management experience preferred.
• Experience leading and developing property management teams.
• Extensive knowledge of affordable housing regulations and compliance requirements.
• Strong financial acumen including budgeting, forecasting, and financial analysis.
• Demonstrated ability to improve occupancy, collections, and resident retention.
• Excellent leadership, coaching, and team-building skills.
• Strong project management and organizational abilities.
• Ability to manage multiple priorities across a portfolio of communities.
• Proficiency with Yardi, RealPage, OneSite, MRI, or similar property management platforms.
• Exceptional communication and stakeholder management skills.

A bit about us: We are seeking an experienced Senior Property Manager to oversee the operational, financial, regulatory, and resident relations functions of a portfolio of affordable housing communities. The ideal candidate will possess extensive experience managing LIHTC, HUD, Section 8, and other affordable housing programs while driving occupancy, resident satisfaction, compliance, and financial performance.

Why join us? Medical, Dental, Vision insurance 401k with company match Generous PTO & sick leave Annual performance bonus