Senior Property Manager

ESSENTIAL JOB DUTIES

• Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example - Instilling, maintaining, and modelling the mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Maintain positive relations with all community vendors.
• Cope with special projects as requested by supervisor.

COMPETENCIES

• Able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings.
• Detail oriented and able to focus with frequent interruptions.
• Confident and protective of operations of business by keeping information confidential.
• Detail oriented and able to focus with frequent interruptions.
• Proficient in Yardi property management software or other similar property management software.

Additional Eligibility Qualifications

• CPM, RPA, or CSM designation or in process.
• Possess real estate license.
• Strong knowledge of finance and building operations.
• Able to analyze, prioritize, and delegate.
• Able to effectively manage a team of professionals, including both employees and vendors.
• Previous experience in analyzing and negotiating commercial lease and/or contract language.
• Advanced knowledge of Microsoft Office Suite.

WORK ENVIRONMENT

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

• Stand and walk for extended or continuous periods of time.
• Ascend and descend staircases, ladders, and/or step stools.
• Travel up to 60% of the time.
• Remain in a stationary position (sit or stand) for 85% of the time.
• Operate office machinery.
• Lift, carry, push, pull, or move objects up to 20 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 20 pounds of force constantly.

OTHER DUTIES

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee may need to stand and walk for extended or continuous periods of time.
• The employee must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions.
• The employee must demonstrate the ability to exert up to 20 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or move objects.