Senior Property Manager

Reporting to the Director, Property Management, the Senior Property Manager leads the property management team for assigned properties or portfolios, ensuring operational excellence and financial performance.

Responsibilities

• Management & Operations:
  • Control expenses and maximize value for dollars spent.
  • Oversee day-to-day operations, including staff and contractors.
  • Coordinate maintenance of mechanical, electrical, plumbing, HVAC systems, and related materials/equipment.
  • Train and mentor personnel; provide input on hiring/firing decisions.
  • Maintain orderly records and data for all operations.
  • Prepare premises for tenant occupancy.
  • Operate properties within approved budgets.
  • Maintain strong landlord/tenant relations through regular site tours and meetings.
  • Manage purchasing, security, life safety systems, employee relations, utilities, capital improvements, repairs, tenant construction, and other operational functions.
  • Approve purchase orders and related invoices.
  • Establish and monitor preventative maintenance programs; analyze and improve these programs as needed.
  • Maintain an ongoing system of property information, including drawings, specifications, and rental values.
  • Compile a general information bank for all relevant work areas.
  • Prepare and obtain owner approval for annual property budgets; monitor and analyze budgets to ensure targets are met.
  • Regularly inspect properties to verify maintenance standards and identify future needs.
  • Generate monthly detailed reports on property activity, covering financial, operational, leasing, and tenant matters.
  • Assist leasing agents with new and renewal tenant leasing, including cost estimates and tenant improvements.
  • Review lease offers and provide written recommendations to owners/asset managers.
  • Review tenant improvement plans for regulatory compliance and coordinate construction.
  • Ensure lease execution prior to tenant move-in.
  • Ensure landlord obligations to tenants are met per lease agreements; enforce tenant compliance, including timely rent collection and arrears management.
  • Prepare and submit concise written reports on property management concerns to owners, asset managers, or senior management.
  • Regularly inspect properties and implement programs to maintain high building standards.
  • Familiarize with and execute terms of the Management Agreement.
• Marketing:
  • Develop short and long-term marketing strategies for properties.
  • Coordinate tenant and customer relations; implement comprehensive communications strategies.
  • Project the property’s image in alignment with owner and company values as good corporate citizens.
  • Foster positive relationships with tenants, consumers, the community, and philanthropic organizations.
  • Initiate market research programs to stay current on market trends, consumer behavior, and competitive activities.
  • Plan and execute special projects as required.
• Specific Accountability:
  • Finance: Ensure monthly reports and annual budgets are established, maintained, and client reporting deadlines are met.
  • Personnel: Meet manpower needs with high-quality staff in an efficient and professional manner.
  • General Projects: Maintain buildings to the standards set by the company and the real estate industry.

Requirements

• Minimum ten (10) years of management experience in real estate/property management with a proven track record.
• Post-secondary education at a university or college level, preferably in real estate or a business-related field.
• Real estate designations or prior third-party management experience are assets.
• Must obtain a real estate license within 90 days of the commencement date; responsible for maintaining licensure in good standing.

Pay

Base salary range: $120,000 to $140,000, with additional compensation achievable through bonuses. Individual pay is determined by work location, relevant education/training, experience, and internal equity.