Senior Property Manager

About the role

An Atrium Senior Property Manager will serve as a point of contact for current residents at their community and help to drive Atrium's growth in the area. The Property Manager reports directly to the Regional Manager, and is expected to make teamwork and customer service their top priority.

Location: Peachtree Corners, GA (Atlanta)

Pay

Salary: $75,000 - $95,000 (base salary is based on experience). Eligible for bonuses.

Schedule

Flexible Schedule including some weekends required. Standard hours are Monday - Friday 8:30am - 5:30pm.

Responsibilities

• Support and participate in fulfilling customer service and leasing standards
• Maintain accurate resident and property records
• Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
• Respond to resident requests promptly and courteously and provide solutions to resolve resident issues
• Assist in preparing all paperwork specific to new and renewal lease agreements
• Determine lease renewal rates and assist in delivery of renewal letters to secure renewals
• Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
• Identify areas for improvement and improve the efficiency, productivity, and profitability of the community
• Collect, post, and deposit rents/security deposits and other portfolio income on a daily basis
• Lead the maintenance and management of budgeted occupancy, collections, and expenses
• Independently establish priorities, manage time effectively, and fulfill assigned objectives and projects
• Respond to and resolve unexpected problems and handle priority changes in a fast-moving environment
• Comprehend legal documents and able to carry out related rent collections and lease management
• Complete financial records, budgets, and other fiscal reporting

Requirements

• Minimum 3 - 5 years of experience in a management or leadership role
• Minimum of 1 year as Property Manager
• 3 - 5 years of experience as a Property Manager, Assistant Property Manager, or Leaser strongly preferred
• Reliable transportation and valid Driver License
• Authorized to work in the United States and not require work authorization sponsorship

Qualifications

• Experience: Understanding of property operations with emphasis on lease terms to support contract enforcement, including collections; proven ability to provide excellent customer service resulting in resident retention
• Soft Skills: Highly organized with excellent time management skills; skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations
• Tech Skills: Computer savvy (Office/Google Workspace); familiarity with Appfolio, Property Meld