Senior Project Manager - Key Accounts

About the role

The Senior Project Manager – Key Accounts leads the Project Management team and oversees strategic customer programs from concept to commercialization. The role involves leading, coaching, and developing a team of Project Managers, coordinating cross-functional activities, and supporting business growth initiatives.

Responsibilities

• Lead, coach, mentor, and develop a team of Project Managers through performance management, coaching, and succession planning.
• Manage team workload, resource planning, project assignments, and customer priorities.
• Lead strategic customer programs from concept through production, launch, installation, commercialization, and lifecycle support.
• Cook up cross-functional activities between Engineering, Design, Manufacturing, Supply Chain, Purchasing, Quality, Logistics, Finance, and Sales.
• Manage new product development initiatives, engineering changes, commercialization efforts, and customer implementation plans.
• Facilitate customer meetings, executive reviews, and project planning sessions while communicating project status and risks.
• Maintain project performance, customer satisfaction, budgets, timelines, and operational KPIs.
• Support forecasting, pricing, costing, and planning activities in partnership with Finance and Operations.
• Establish standardized project management methodologies, documentation, and best practices across the organization.
• Identify project risks and develop mitigation strategies to ensure successful execution.
• Participate in customer presentations, new business opportunities, and strategic planning.

Requirements

• Bachelor's degree in Business Administration, Engineering, Operations Management, Supply Chain, Project Management, or a related field.
• Seven (7) or more years of progressive Project Management, Program Management, or Operations experience within manufacturing.
• Minimum three (3) years of leadership experience managing professional employees.
• Experience leading complex cross-functional customer programs.
• Strong understanding of manufacturing operations, product development, and commercialization.
• Experience with ERP systems, CRM platforms, Microsoft Office Suite, and project management software.
• PMP certification is preferred.
• Excellent leadership, organizational, communication, presentation, and relationship-building skills.
• Strong analytical and problem-solving capabilities with demonstrated business acumen.
• Ability to influence cross-functional teams while building strong internal and external partnerships.
• Periodic travel to customer locations and company facilities.

Qualifications

• Must have a valid driver's license and reliable transportation.
• Must be able to lift up to 25 pounds.
• Must be able to work in a fast-paced environment with frequent interruptions.
• Must be able to work occasional overtime and weekends as needed.

Skills

• Project Management
• Customer Relationship Management
• Team Leadership
• Strategic Planning
• Collaboration
• Problem Solving
• Communication
• Leadership

Benefits

• Competitive compensation
• Comprehensive benefits package
• Health coverage
• Dental and vision plans
• 401(k) with company match
• Paid time off
• Mental health resources
• Volunteer days
• Short- and long-term disability insurance
• Life insurance

Pay

$80,000 - $100,000 annually

Schedule

Hybrid schedule