Jobs · Customer Service · Texas

Senior Project Manager, AVL / IT Systems Integration

Elite Pro Technology · Fort Worth, TX · 2 wk ago
HybridCustomer Service$120k–$155k/yrFull-time

About the role

Elite Pro Technology is seeking a Senior Project Manager to take full ownership of commercial AVL, IT, network, low‑voltage and technology integration projects from sales handoff through final closeout. The position is based in DFW, Texas, full‑time, reporting to the Owner/Executive Leadership, with a work‑from‑home arrangement supplemented by regular job‑site visits. The incumbent will manage approximately $1M–$3M+ of concurrent project value, depending on complexity and duration.

Responsibilities

  • Project planning and execution: review contract documents, proposals, scopes, drawings, estimates and equipment lists before launch; identify scope gaps, risks, constructability concerns and coordination issues; develop and maintain project schedule, milestones and labor plan; coordinate multiple simultaneous projects and competing resource requirements; ensure work begins with required information, equipment, labor and site readiness; lead project kickoff, coordination and progress meetings; maintain forward‑looking plan.
  • Financial ownership: understand estimated labor, materials, subcontractor costs and gross‑margin expectations; track actual performance against budget; forecast labor and material variances; protect gross margin through scope management, labor planning, change‑order capture and early corrective action; identify and document out‑of‑scope work; initiate change orders promptly; participate in final profitability review and lessons learned.
  • Field leadership: schedule and direct field supervisors, technicians and subcontractors; establish clear expectations regarding deliverables, sequencing and completion dates; ensure supervisors have sufficient information; inspect work quality and confirm installations meet standards; resolve field problems decisively while escalating material contractual or financial issues when necessary.
  • Customer and stakeholder management: serve as primary project‑level customer contact; maintain professional, proactive communication regarding schedule, progress, decisions, risks and changes; coordinate with general contractors, architects, consultants, electricians, IT departments, owners and other trades; manage customer expectations without making commitments outside approved scope or budget; protect long‑term customer relationship while protecting company’s contractual and financial interests.
  • Procurement and material readiness: provide Operations/Procurement with complete, accurate and timely equipment requirements; confirm long‑lead items and critical materials early; verify that required equipment is ordered, received and staged before installation milestones; project management owns readiness and timing.
  • Closeout: drive project to completion aggressively; coordinate testing, commissioning, training and customer acceptance; ensure redlines, as‑builts, equipment documentation and required closeout materials are complete; confirm outstanding change orders and financial issues are resolved; conduct project closeout and profitability review; capture lessons learned and convert recurring failures into improved process or documentation.
  • Engineering and Design Responsibility: understand AVL, networking and low‑voltage systems sufficiently to review designs intelligently, identify conflicts and manage technical execution; depending on qualifications, may perform minor engineering or drawing work (elevations, floor plans, cable schedules, equipment schedules, network diagrams, construction coordination drawings, as‑built documentation) in conjunction with the engineering team.
  • Decision‑Making Authority: schedule and direct project labor; establish project sequencing and priorities; coordinate subcontractors; communicate directly with customers and stakeholders; make routine operational decisions necessary to execute approved scope; authorize reasonable incidental field purchases within company policy; initiate change‑order requests and recommend corrective actions; major contractual changes, significant unbud

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